Operations Technology Engineer

3 days ago


Manchester, New Hampshire, United States Lonza Full time
Job Title: Operations Technology Engineer

Lonza is seeking an experienced Operations Technology Engineer to support our ongoing operations in the Cell and Gene Therapy department. As a key member of our team, you will provide technical assistance and infrastructure support to ensure the smooth operation of our computerized systems and laboratory equipment.

Key Responsibilities:
  • Provide day-to-day technical support for our operations team, including troubleshooting and resolving technical issues.
  • Design, document, and implement infrastructure to meet site needs, aligning with corporate standards and industry best practices.
  • Maintain the integrity of site infrastructure, performing routine preventative maintenance and ensuring appropriate security standards are followed.
  • Monitor and troubleshoot daily system backups, perform maintenance and repairs for operator workstations, label printers, and wireless devices.
  • Proactively recognize potential issues or problems and establish corrective actions.
  • Assist with the planning and execution of plant projects involving computerized infrastructure changes and process improvements.
  • Investigate and troubleshoot technical problems of increasing complexity.
  • Utilize colleagues, system documentation, and support contracts to solve complex problems.
  • Develop, test, and maintain disaster recovery procedures.
  • Author commissioning protocols and own change requests.
  • Assist the Quality department with deviation/root cause investigations.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or an applicable Engineering discipline.
  • Familiarity with event-based Manufacturing Execution Systems (MES) and experience in scripting languages such as PowerShell, Python, and VB.
  • Experience with programming languages, databases, and virtualization platforms.
  • Knowledge of network switching and monitoring utilities.
  • Exposure to OSI's PI platform and Infometric InfoBatch is highly desired.

At Lonza, we value our employees and strive to create a work environment that is respectful, inclusive, and supportive. We are committed to equal opportunities and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role, please submit your application.


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