Customer Service Representative
2 weeks ago
Position: Reception Operations Specialist
Company: 188459 - Bert Ogden Sharyland Motors Inc
Role Summary:
The Reception Operations Specialist plays a crucial role in providing a welcoming environment for clients and visitors. This position is essential for creating a positive first impression and ensuring smooth communication within the organization.
Key Responsibilities:
- Manage incoming calls on a multi-line phone system, ensuring calls are answered promptly and directed to the appropriate personnel.
- Greet visitors and clients with professionalism, assessing their needs and guiding them to the right departments.
- Handle incoming and outgoing mail efficiently, ensuring timely delivery to the respective employees.
- Perform clerical tasks such as filing, photocopying, and preparing correspondence as needed.
- Maintain an organized reception area and manage office supplies, ensuring everything is well-stocked and orderly.
- Coordinate meeting room reservations and manage catering schedules, communicating details to relevant staff.
- Exhibit a high level of professionalism when dealing with sensitive information and confidential matters.
Qualifications:
- Exceptional verbal and written communication skills.
- Strong interpersonal abilities to interact effectively with diverse individuals.
- Ability to follow both written and verbal instructions accurately.
- Demonstrated commitment to high standards and excellence in service.
- Excellent organizational skills with the capability to prioritize tasks effectively.
- Flexibility and adaptability to changing priorities in a dynamic work environment.
- Proficiency in the primary language(s) used in the workplace; bilingual skills are advantageous.
- Professional demeanor and appearance are essential.
Requirements:
- Valid Texas Driver License.
- Must be at least 21 years of age.
- Successful completion of a drug test and background screening.
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