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Automotive Service Consultant

2 months ago

Mission, Texas, United States Payne MGT Full time
Job Overview

Position Summary:
We are looking for a dedicated Service Consultant at Payne MGT. The Service Consultant will engage with clients, evaluate automotive issues, generate service requests, and provide outstanding customer support throughout the service experience.

A valid driver's license for three consecutive years is essential for this position.


Required Qualifications:
  • High school diploma or equivalent is mandatory
  • Demonstrated experience in customer service
  • Excellent communication and interpersonal abilities
  • Capacity to manage multiple tasks and prioritize efficiently
  • Familiarity with automotive systems and maintenance is advantageous
  • Competence in computer systems and software
  • Valid driver's license for three consecutive years

Key Responsibilities:
  • Welcome clients, assess their vehicle service requirements, and generate service requests
  • Accurately update the system with service request information
  • Provide clients with detailed cost estimates and timelines for service completion
  • Schedule services and keep clients updated on their vehicle's status
  • Communicate effectively with technicians and team members
  • Ensure a smooth customer service journey from initiation to conclusion
  • Address client inquiries and inform them about available services
  • Stay updated on current automotive service promotions and offers
  • Maintain a tidy and organized workspace
  • Comply with all company policies and procedures

Employee Benefits:
  • Competitive compensation
  • Health, dental, and vision coverage
  • Retirement savings options
  • Paid time off and holidays
  • Opportunities for training and professional development

If you are committed to delivering exceptional customer service and have a passion for the automotive industry, we encourage you to consider the Service Consultant role at Payne MGT.


Note:
A valid driver's license for three consecutive years is a prerequisite for this position.