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Automotive Service Technician
2 months ago
Position Title: Service Technician
Department: Service
Reports To: Service Manager
Objective: The Service Technician is tasked with executing vehicle repairs and maintenance as directed, adhering to dealership and manufacturer standards. This role also includes supervising any apprentice technicians assigned.
Key Responsibilities:- Receive and review repair orders from the dispatcher and proceed to the designated work area.
- Perform tasks outlined in the repair order with precision and efficiency, in line with dealership and factory guidelines.
- Diagnose issues causing malfunctions and carry out necessary repairs.
- Coordinate with the parts department to procure required components.
- Tag and save parts if the repair is under warranty or at the customer's request.
- Inspect vehicles to identify any additional safety or service requirements.
- Inform the service advisor promptly if further work is necessary, if the outlined work is unnecessary, or if repairs cannot be completed in the promised timeframe.
- Document all work performed accurately.
- Conduct road tests on vehicles when necessary or refer to the designated test technician, ensuring that customer vehicles are not used for personal purposes.
- Oversee the tasks of any apprentice technicians assigned to you.
- Participate in factory-sponsored training sessions to enhance skills.
- Stay updated with factory technical bulletins.
- Ensure that customer vehicles are maintained in a clean condition.
- Maintain a tidy work area and ensure accountability for all dealership-owned tools.
- Comply with federal, state, and local regulations regarding hazardous waste disposal.
- Must be at least 21 years of age.
- Ability to pass a drug screening.
- Ability to pass a background check.
- High school diploma or equivalent required.
- Capability to read and understand instructions and information.
- ASE certification is preferred.
- General mechanical aptitude.
- Valid driver's license with a clean driving record.
- Manual dexterity and good judgment are essential.