Shop Operations Manager

2 weeks ago


Orland Park Illinois, United States REI (Recreational Equipment Inc.) Full time
Job Summary

We are seeking a highly skilled and experienced Shop Supervisor to join our team at REI Co-op. As a key member of the store Management Team, you will be responsible for driving the shop program to deliver a best-in-class customer experience, while also achieving service goals and business results.

Key Responsibilities
  • Lead the Shop Team: Directly supervise Shop Mechanics, train, certify, and build an engaged team of technicians to carry out shop service functions and provide excellent customer service.
  • Drive Business Results: Partner with the Store Manager to build accountability for driving business objectives of employee engagement, customer satisfaction, and promoting co-op membership through leading the customer and employee experience in shop service.
  • Recruit and Hire Talent: Proactively recruit and hire (internal and external) talent to maintain appropriate levels of trained employees to meet shop business needs.
  • Improve Shop Experience: Identify and implement ways to improve the shop customer experience and shop workflow by continuously increasing productivity while maintaining or improving quality.
  • Manage Risk: Ensure all shop employees are trained and certified to the level of work they perform and ensure all work meets REI and manufacturer quality and safety specifications.
  • Lead by Example: Demonstrate initiative and productivity, lead Shop Mechanics, Service Advisors, and store staff, and model quality shop service work and productive work behaviors.
Requirements
  • 2-4 years retail management experience preferred
  • 2-4 years previous bike and/or snow sports shop experience or equivalent/transferrable skills
  • Demonstrated leadership skills, with the ability to lead, train, motivate and develop staff
  • Commitment to providing outstanding customer services


  • Orland Park, Illinois, United States REI (Recreational Equipment Inc.) Full time

    Job SummaryWe are seeking a highly skilled and experienced Shop Supervisor to join our team at REI Co-op. As a key member of the store Management Team, you will be responsible for driving the shop program to deliver a best-in-class customer experience, leading the shop team, and achieving service goals.Key ResponsibilitiesCustomer Experience: Partner with...

  • Operations Manager

    4 hours ago


    Orland Park, Illinois, United States Michaels Stores Full time

    Job Title: Full Time Operations ManagerMichaels Stores is seeking a highly skilled and experienced Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth.Key Responsibilities:Lead the operational processes to deliver sales and profits while protecting our assets.Provide a well-merchandised and...

  • Frame Shop Manager

    3 weeks ago


    Orland Park, Illinois, United States Hobby Lobby Full time

    Job Summary: Hobby Lobby is seeking an organized and customer service-oriented individual with leadership experience to manage our frame shop department. As a Frame Shop Manager, you will be responsible for supervising framers, scheduling hours, ordering supplies, and ensuring the department is clean and well-stocked. You will also provide excellent customer...

  • Regional Manager

    3 weeks ago


    Chicago, Illinois, United States Drybar Shops Full time

    Job Summary:We are seeking a highly skilled and experienced Regional Manager to lead our District Shop operations in Chicago. As a key member of our management team, you will be responsible for overseeing the performance of our shops, driving business growth, and ensuring exceptional customer experiences.Key Responsibilities:Lead and inspire a...

  • Regional Manager

    3 weeks ago


    Chicago, Illinois, United States Drybar Shops Full time

    Job Summary:We are seeking a highly skilled and experienced Regional Manager to lead our District Shop operations in Chicago. As a key member of our management team, you will be responsible for overseeing the performance of our shops, driving business growth, and ensuring exceptional customer experiences.Key Responsibilities:Lead and inspire a...

  • Operations Manager

    2 weeks ago


    Orland, California, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to join our team at Walmart. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our facilities, ensuring that our business goals are met, and our customers receive the best possible service.Key ResponsibilitiesDevelop and implement...


  • Arlington Heights, Illinois, United States Path Construction Full time

    About Path ConstructionPath Construction is a rapidly growing general contractor headquartered in Arlington Heights, IL with offices and projects throughout the United States.Job SummaryWe are seeking a motivated and self-driven Shop Foreman to join our team. As a Shop Foreman, you will be responsible for overseeing the maintenance and repair of our...


  • Arlington Heights, Illinois, United States Path Construction Full time

    About Path ConstructionPath Construction is a rapidly growing general contractor headquartered in Arlington Heights, IL with offices and projects throughout the United States.Job SummaryWe are seeking a motivated and self-driven Shop Foreman to join our team. As a Shop Foreman, you will be responsible for overseeing the maintenance and repair of our...


  • College Park, Maryland, United States Group 1 Automotive Full time

    Group 1 Automotive is seeking a skilled Collision Repair Center Manager to lead our body shop operations. Key Responsibilities: Oversee the quality and efficiency of repair services, ensuring timely delivery.Foster a positive team environment among all body shop personnel.Recruit, train, and evaluate the performance of technicians and staff.Organize and...


  • Orland Park, Illinois, United States Village of Orland Park Full time

    Position Overview:The Village of Orland Park is a distinguished community situated approximately 30 miles southwest of a major urban center, boasting a residential population nearing 60,000. It serves as a vital commercial and retail nucleus within the south suburban region. Orland Park is experiencing a significant transformation from its historical roots...


  • Franklin Park, New Jersey, United States Stop & Shop Full time

    About the Role:We are seeking a skilled Porter to join our team at Stop & Shop. As a Porter, you will play a vital role in maintaining the cleanliness and organization of our stores.Key Responsibilities:Sweep, mop, and wax floors to ensure a clean and safe environment for customers and associates.Dispose of trash and recyclables in a responsible and...


  • Orland Park, Illinois, United States Village of Orland Park Full time

    Aquatics and Ice Rink Operations Manager Job DescriptionJob Summary:The Village of Orland Park's Recreation Department is seeking a highly skilled and experienced Aquatics and Ice Rink Operations Manager to oversee the day-to-day operations of the Centennial Park Aquatic Center and the Winter Wonderland Ice Rink.Key Responsibilities:Oversee the delivery of...

  • Operations Manager

    2 weeks ago


    Orland Park, Illinois, United States Northwestern Memorial Healthcare Full time

    Job SummaryThe Nursing Manager, Operations reflects the mission, vision, and values of Northwestern Memorial Healthcare, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.Key ResponsibilitiesManage day-to-day...


  • New Hyde Park, New York, United States Stop & Shop Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Retail Operations Associate. As a key member of our store team, you will play a vital role in maintaining the overall appearance and functionality of our store. Your responsibilities will include maintaining a clean and organized store environment, assisting...

  • Operations Manager

    2 weeks ago


    Orland Park, Illinois, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the store, including inventory management, shrink reduction, and customer...


  • College Park, Maryland, United States Group 1 Automotive Full time

    Group 1 Automotive is seeking a skilled Collision Center/Body Shop Manager. The Collision/Body Shop Manager is accountable for ensuring the efficiency, profitability, and reputation of our body shop's daily operations, which includes: Overseeing the quality, timeliness, and manner in which repair services are executed and delivered.Fostering a cohesive team...


  • Ozone Park, New York, United States Stop & Shop Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Retail Operations Associate. As a key member of our store team, you will play a vital role in maintaining the cleanliness and organization of our store, ensuring a positive shopping experience for our customers.Key Responsibilities• Maintain a clean and safe...


  • Orland Park, Illinois, United States Shoe Carnival Full time

    Job Summary:We are seeking a highly motivated and experienced Floor Supervisor to join our team at Shoe Carnival. As a key member of our retail leadership team, you will be responsible for driving sales, customer satisfaction, and store operations.Key Responsibilities:Assist the Store Manager in all operational and leadership aspects of the storeDrive sales...


  • Orland Park, United States Omni Cart Services Inc Full time $16 - $18

    Job DescriptionJob DescriptionWork for an established family-owned business repairing and maintaining shopping carts. OMNI Cart Services, Inc. was founded over 40 years ago in Northeast Ohio. Since then, we've been expanding our operations, including employing associates in 11 different states across the U.S. Our Service Technicians clean, inspect, and...


  • Overland Park, United States Closets by Design Kansas City Full time

    Woodworking Shop Operator Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. We desire motivated, organized, caring individuals who have a passion to provide outstanding craftsmanship...