Client Experience Coordinator

4 days ago


Brooklyn, New York, United States Bhired Full time
About the Role:
Bhired is looking for a dynamic Intake Supervisor to manage our intake operations. This role involves leading a team, handling crisis situations, screening clients, and ensuring high-quality customer service.

Key Responsibilities:
- Manage the intake process for new clients
- Lead and supervise a team of representatives
- Handle crises and resolve issues promptly
- Screen clients to ensure they meet necessary criteria for services
- Develop and implement intake procedures and policies

Qualifications:
- Proven leadership and team management experience
- Strong problem-solving and crisis management skills
- Excellent interpersonal and communication skills
- Experience in client screening and intake processes

Estimated Annual Salary: $75,000

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