IT Operations Manager
3 weeks ago
We are seeking an experienced IT Operations Manager to join our team at Parachute. The successful candidate will be responsible for overseeing the day-to-day operations of our IT infrastructure, ensuring the security and reliability of our systems, and providing top-notch support to our end-users.
Key Responsibilities- IT Infrastructure Management: Develop and implement plans to ensure the reliability and security of our IT infrastructure, including Azure AD/Entra ID, O365, and related systems.
- Security Protocols: Establish and enforce security protocols, monitoring, and actioning to protect our systems and data.
- Network and VoIP Services: Manage internet, network, and VoIP services to ensure seamless communication and connectivity.
- Service Desk: Oversee the service desk function to provide timely and effective support to our end-users.
- Endpoint Management: Manage endpoint devices, including Windows and iOS, to ensure they are secure and up-to-date.
- Education: Bachelor's degree in computer science, information technology, or related field.
- Experience: Minimum 3 years of experience as an IT Manager, with a strong background in infrastructure and service support.
- Technical Skills: Strong experience in O365, Azure AD/Entra ID, Windows OS, device management, and service desk software.
- Soft Skills: Critical thinking, analytical and troubleshooting skills, effective communication, organization, and problem-solving skills.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.
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