Operations Manager

2 weeks ago

Southfield, Michigan, United States RXO Full time

Elevate your career with RXO.

RXO stands at the forefront of transportation solutions, utilizing innovative technology to transform the industry. Our extensive network and dedication to problem-solving enable us to enhance the efficiency of goods transportation across North America.

As an Operations Manager at RXO, you will play a pivotal role in providing strategic oversight and guidance for our Transportation Management services. Your expertise will be essential in pinpointing areas for enhancement and efficiency, while also identifying growth opportunities. Your skills and experience will be vital in championing our corporate values, fostering an engaged workforce, ensuring customer loyalty, optimizing operations, and paving a successful path for both yourself and RXO.

Your daily responsibilities will include:

  • Establishing operational requirements and ensuring the successful execution of new strategies and initiatives to meet or surpass company standards and customer expectations.
  • Identifying and implementing a diverse range of customer initiatives through established protocols.
  • Formulating, executing, and monitoring corrective action plans aimed at minimizing risks and reducing process errors.
  • Creating and delivering standardized reporting and analytical tools to support Operations Management and Executive Management, utilizing various software such as Power BI, Excel, PowerPoint, and other financial planning tools.
  • Analyzing substantial volumes of operational data and reporting on accuracy and trends.
  • Developing templates and deliverables for operations; identifying methods to assess performance against initial assumptions; and establishing controls and predictive indicators.

To thrive in this role, you will need:

At a minimum, you should possess:

  • A minimum of 4 years of experience in transportation and logistics.
  • Exceptional analytical, communication, and time management skills.

It would be advantageous if you also have:

  • A Bachelor's degree or equivalent relevant work or military experience.
  • Experience with Microsoft Power BI.
  • Familiarity with a Transportation Management System (TMS).
  • Strong problem-solving abilities and statistical analysis skills.
  • Demonstrated leadership and collaboration skills, with the capacity to effectively supervise, coach, and influence team members.

In this position, you will be supported by a dedicated team driven by rapid innovation and a commitment to delivering exceptional service to our customers. RXO is a place where you can continuously advance your career, regardless of your background—opportunities are abundant and ready for you to seize.

Our Commitment to You:

Comprehensive Benefits:

  • Competitive compensation.
  • Health, dental, and vision coverage.
  • 401(k) plan with company matching.
  • Life insurance and disability coverage.
  • Employee Assistance Program (EAP).
  • Paid time off.
  • Tuition reimbursement program.

Our Culture:

We achieve remarkable results when we embrace inclusivity and collaborate effectively. To excel, we learn from each other, appreciate diverse perspectives, prioritize safety, and cultivate strong relationships. We welcome individuals from all backgrounds, identities, and abilities.

Next Steps:

Are you ready to become part of our team? We look forward to your application and the opportunity to connect with you.

RXO is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.

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