Administrative Support Professional

3 days ago

Hayward, California, United States Pipe Dreams Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Support Professional to provide administrative support to our team at Pipe Dreams. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and takes pride in delivering exceptional results.

Key Responsibilities:

  • Provide administrative support to the General Manager and departments with various tasks, including travel arrangements, report preparation, customer follow-up, and filing system maintenance.
  • Answer and direct phone calls, respond to emails, and handle other correspondence as needed.
  • Follow up with customer concerns and resolve issues in a timely and professional manner.
  • Organize appointments and schedule meetings, ensuring seamless communication between team members and external stakeholders.
  • Take detailed notes and assist with report preparation, providing data-driven insights to inform business decisions.
  • Develop and maintain a filing system, ensuring easy access to important documents and records.
  • Update office policies and procedures, contributing to a productive and efficient work environment.
  • Order office supplies and research new deals, identifying cost-saving opportunities to benefit the company.
  • Assist with reconciliation and timecards/payroll, ensuring accurate and timely payment of employee wages.
  • Provide general support to visitors, showcasing excellent customer service skills and representing Pipe Dreams in a positive light.
  • Conduct research, gathering relevant information to inform business strategies and drive growth.

Requirements:

  • High School Diploma or equivalent required; knowledge of ServiceTitan preferred but not necessary.
  • Proficient in MS Office, with ability to learn new software and systems quickly.
  • Attention to detail and problem-solving skills, with ability to think critically and make sound judgments.
  • Strong organizational skills, with ability to prioritize tasks and manage multiple projects simultaneously.
  • Excellent written and verbal communication skills, with ability to effectively communicate with colleagues, customers, and external partners.

Benefits:

  • $33/hour, commensurate with experience.
  • Comprehensive health, dental, and vision benefits, including an HSA account option.
  • Vacation, holiday, and sick pay, ensuring employees have a healthy work-life balance.
  • 401K plan, helping employees save for retirement and secure their financial future.
  • Company stock options, offering a stake in the company's success and growth.

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