Customer Service Representative

5 days ago


Lansing, Michigan, United States Quality Dairy Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Quality Dairy. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized store environment.

About the Role:

  • Provide top-notch customer service to ensure customer satisfaction and loyalty.
  • Process transactions efficiently and accurately using our point-of-sale system.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and parking lot.
  • Work effectively as part of a team to achieve sales goals and objectives.
  • Perform other duties as assigned by management.

Requirements:

  • High school diploma or equivalent preferred.
  • Retail customer service experience preferred.
  • Ability to lift up to 25 pounds regularly and stand for long periods of time.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including evenings and weekends.

Compensation and Benefits:

  • $15.50 per hour (estimated salary based on location and experience).
  • Opportunities for career advancement within the company.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.


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