Customer Service Representative
1 week ago
At Binson's Hospital Supplies Inc., we are committed to delivering exceptional patient care and outstanding customer service.
About UsWe are a leading healthcare organization dedicated to providing better products, better services, and better lives for our communities. With locations in Michigan, Indiana, and Florida, we offer a dynamic and growing work environment that fosters personal and professional growth.
Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at our Southgate, MI location. The successful candidate will be responsible for providing top-notch customer service, managing orders, and maintaining a clean and organized workspace.
Responsibilities- Obtain and Input Information: Accurately collect and enter patient data into our computer system, ensuring seamless communication between departments.
- Phone and Order Management: Respond promptly to incoming calls, obtain verbal/written orders from physicians, and process orders efficiently.
- Authorization and Documentation: Obtain necessary authorizations, document all relevant information, and maintain accurate records.
- Customer Communication: Regularly update customers on order status, schedule pick-ups, and ensure timely delivery of products.
- Work Area Maintenance: Maintain the cleanliness and organization of the customer waiting area, adhering to our high standards of quality and professionalism.
- Education: High School Diploma or Equivalent required.
- Skills: Excellent interpersonal and customer service skills, multitasking and organizational abilities, experience working with computers and data entry.
- Competitive Wages: $15.00-$18.00 per hour based on experience.
- Benefits Package: Health, dental, vision, and life insurance, paid holidays and floating holiday, paid vacation, 401(k) retirement savings plan, and opportunities for growth and advancement.
Our Southgate, MI location is open Monday-Friday from 9:30 AM to 6:00 PM. If you are a motivated and detail-oriented individual who shares our commitment to excellence, please submit your application today
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