Patient Scheduling Coordinator

7 days ago


Lombard, Illinois, United States Grace Integrated, LLC Full time
Job Summary

Grace Integrated, LLC is seeking a highly organized and detail-oriented Scheduling Manager to join our team. As a key member of our operations team, you will be responsible for ensuring seamless scheduling processes across our 5 locations in the Chicago land area.

Key Responsibilities
  • Schedule Management: Coordinate and manage the scheduling of appointments, meetings, and conferences for our clinicians.
  • Conflict Resolution: Identify and resolve scheduling conflicts in a timely and efficient manner.
  • Team Management: Supervise and manage a team of 3 scheduling coordinators to ensure effective scheduling processes.
  • Client Communication: Respond to client inquiries and concerns in a professional and timely manner.
  • Process Improvement: Continuously evaluate and improve our scheduling processes to ensure optimal efficiency and effectiveness.
  • Reporting and Analytics: Generate and analyze reports to track scheduling metrics and identify areas for improvement.
Requirements and Qualifications
  • Education: Associate's degree or higher in a related field (or equivalent experience).
  • Experience: Minimum 2 years of experience in scheduling or operations management.
  • Skills: Excellent communication, organizational, and time management skills. Proficiency in Google Sheets, Google Forms, and Excel.


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