Customer Service Ambassador

16 hours ago


Madison, Illinois, United States Luxfer Graphic Arts Full time

We are seeking a highly skilled Sales Team Representative to join our dynamic team at Luxfer Graphic Arts. This customer-facing role involves daily communication with operations and dispatch teams to manage customer orders, provide exceptional service, and ensure timely delivery.

Main Responsibilities:
  • Enter customer orders into the system according to customer requirements
  • Collaborate with operations and dispatch to provide availability and dispatch information to customers
  • Daily interaction with the UK team
  • Assist in preparing weekly and monthly sales performance reports
  • Support field-based Sales Managers as directed
Experience:
  • Related experience in a customer service environment
  • Familiarity with MS Office, Word, Excel, Outlook, and PowerPoint
Benefits:
  • Medical, Vision, Dental coverage available on the first day of the following month after hire
  • 401k plan with company match of up to 6%
  • 10 paid holidays per year
  • Vacation and personal time off
  • An operating company within Luxfer Group (NYSE: LXFR), offering discount stock purchasing options
About Our Company:

Luxfer Graphic Arts is a global leader in magnesium plate and sheet technology, manufacturing and supplying graphic arts products and lightweight engineering solutions using magnesium sheet and plate.



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