To Go Customer Experience Ambassador

1 week ago


Madison, United States Red Lobster Full time

Red Lobster is seeking a highly motivated To Go Customer Experience Ambassador to join our team. As a key member of our restaurant staff, you will be responsible for delivering exceptional takeout experiences to our guests.

Job Overview

The To Go Customer Experience Ambassador will play a critical role in enhancing the overall dining experience for our guests by offering personalized service and food and drink suggestions. This individual will also be responsible for taking accurate orders, assembling prepared food and drink orders, and managing transactions efficiently.

Key Responsibilities:

  • Enhance guest satisfaction by providing personalized service and suggesting menu items
  • Taking accurate orders and ensuring timely delivery of food and drinks
  • Assembling prepared food and drink orders with attention to detail
  • Managing transactions efficiently and effectively
  • Providing excellent customer service throughout the entire ordering process

Requirements:

To succeed in this role, you should have excellent communication skills, be able to work well under pressure, and have a strong attention to detail. Previous experience in customer-facing roles or restaurants is preferred but not required.

What We Offer:

We offer competitive hourly wages, starting at $12 per hour, plus opportunities for advancement and professional growth. If you are passionate about delivering exceptional customer experiences and working in a fast-paced environment, we encourage you to apply today



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