Customer Experience Specialist

3 weeks ago


Madison, Illinois, United States Luxfer Graphic Arts Full time
Estimated Salary: $55,000 - $75,000 per year based on qualifications and experience.

About Us:
Luxfer Graphic Arts is a fast-paced and innovative company dedicated to delivering high-quality products and services to the Graphic Arts market. We are committed to excellence, teamwork, and customer satisfaction.

Job Description:
In this Customer Service Specialist role, you will play a vital part in our sales team, working closely with dispatch and operations teams to ensure seamless customer experiences. Your tasks will include:

Main Responsibilities:
  • Coordinating customer orders and requests
  • Providing accurate and timely information to customers
  • Collaborating with internal teams to resolve issues
  • Preparing sales reports and analyzing data
  • Supporting field-based Sales Managers as needed

Requirements:
We seek a motivated and detail-oriented individual with experience in customer-facing roles, proficiency in Microsoft Office applications, and excellent communication skills. If you are passionate about delivering exceptional customer service, we encourage you to apply.

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