Sales Engineer

1 month ago

Los Angeles, California, United States Stäubli Full time
Job Title:
Field Sales Engineer - Modular

Reports to:
Head of Sales - Modular, ECS North America

FLSA Status:
Exempt

Summary

The primary responsibility of this role is to maximize the development of sales potential of Stäubli's MOD business within the assigned territory. The Field Sales Engineer (FSE) will demonstrate a working knowledge of the Stäubli Electrical products in the relevant market and utilize it to support customer projects, find new opportunities, and promote the solutions in the assigned territory.

The ideal candidate will have a strong working knowledge of MOD and related infrastructure markets, as well as the key customers in this market. They will be able to leverage our products within this market and utilize all available resources and sales tools to pursue the goal of promoting Stäubli Electrical Connectors products and ultimately increasing sales.

The successful candidate will have a growing understanding of the geographical territory, its potential, customer personnel, and competitors. They will be able to find new opportunities and excel at networking to become a leader in the market.

The Field Sales Engineer will collaborate internally to assist with the development of new opportunities within the territory with our current products, but also provide market feedback to develop new products to grow the focus market. They will utilize all available resources in the resolution of technical and commercial problems within the territory and handle all complaints and customer dissatisfaction promptly.

The ideal candidate will be able to efficiently cover the territory and perform administrative duties such as CRM entry, sales reporting, and customer correspondence. They will have demonstrated the ability to successfully perform with minimal supervision, have a desire for an independent level of supervision, but also understand when support is necessary to promote the growth within the territory.

The Field Sales Engineer will develop good communication and rapport with the decision-making personnel and with all staff at customers and headquarters. They will analyze new business opportunities by accounts, type of customer, products, and geographic areas. Accurately forecast sales and source new business.

The successful candidate will have an intimate knowledge of all products and their function and application. They will be able to convert the product features into customer benefits. They will maintain up-to-date price lists, quotes, customer files, well-organized sample kits, catalogs, and product presentations.

The ideal candidate will have a good understanding of customer's products and competitive solutions. They will be aware of industry trends and new product developments. Keep management informed of competitive activity and business conditions. Recommend appropriate action.

The Field Sales Engineer will maintain an up-to-date customer contact address book listing all customer personnel and their job functions and mailing list. They will maintain a priority file on active sales projects. They will be responsible to participate in Networking events, tradeshows, webinars, and other marketing events. They will support in the preparation of Monthly Sales reports.

The successful candidate will develop a close working relationship with Stäubli Electrical Connectors home office personnel including the General Manager, appropriate Insides Sales Representative, and Application Engineers. They will submit required paperwork on required dates, including call reports and expense reports. They will ensure all social media support the Stäubli guidelines, and self-monitor social media platforms to ensure on-going compliance and voice of Stäubli.

Minimum of 50% travel required.

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