Director of Dispatch and Logistics Operations
2 days ago
Work With Your Handz is seeking a highly skilled and experienced Director of Dispatch and Logistics to lead our dispatch operations across 8-10 branches. As a key member of our team, you will be responsible for ensuring flawless execution and exceeding productivity goals in a fast-paced environment.
Key Responsibilities:
- Take command of local dispatch operations, ensuring seamless execution and exceeding productivity goals.
- Train, mentor, and inspire a team of top-notch dispatchers, growing your team.
- Develop and implement strategies to handle service requests across diverse locations and weather conditions.
- Efficiently manage multiple service requests, balance resources, and prioritize urgent needs for maximum profitability.
- Optimize dispatch operations to maximize completed jobs, improve efficiency, and achieve financial goals.
- Strategically plan and manage the efficient movement of goods, materials, and personnel to ensure seamless operations.
- Proactively identify and resolve logistical challenges, ensuring timely and cost-effective delivery of services.
- Develop and manage budgets, track expenses, and identify cost-saving measures to optimize financial performance.
Requirements:
- Proven ability to scale teams and foster a collaborative, high-performance culture.
- A master of dispatch management with a focus on efficiency and customer satisfaction.
- A cool head and strategic mind to navigate dynamic environments and fluctuating demands.
- A knack for designing and executing plans that optimize resource allocation and service delivery.
The Ideal Candidate:
- A results-driven leader with a strong background in multi-location dispatch operations, preferably within the HVAC, plumbing, or related industries.
- A team-building expert with a track record of scaling teams to meet growing operational demands.
- A communication wizard with excellent problem-solving skills and a commitment to maintaining top-notch service quality.
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Dispatch Operations Director
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Bar Harbor, Maine, United States Work With Your Handz Full timeDirector of Dispatch and LogisticsWe are seeking a seasoned leader to oversee our dispatch operations across 8-10 branches. As Director of Dispatch and Logistics, you will be responsible for directing our service scheduling for HVAC, plumbing, drain cleaning, and electrical services, ensuring a seamless customer experience and profitability for our...
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