Alumni Outreach Coordinator
5 days ago
Alternatives in Treatment LLC is seeking a highly skilled Alumni Outreach Coordinator to join our team. The successful candidate will be responsible for maintaining communication and developing rapport with alumni and their families, through consistent follow-up and support.
Key Responsibilities- Communication and Outreach
- Establish and maintain relationships with alumni and their families through regular follow-up and support.
- Utilize a call list to perform follow-up calls at various intervals, including first 24-48 hours, weekly or bi-weekly, and monthly.
- Encourage alumni to provide email addresses to receive information about support services.
- Documentation and Reporting
- Document all interactions with alumni and their families in Salesforce.
- Provide regular updates to the Director of Alumni on progress, problems, and needs.
- Program Development and Support
- Facilitate patient support and educational groups/meetings as directed.
- Assist in the facilitation of Alumni and Family Support meetings.
- Lead group activities for individuals served.
- Qualifications and Skills
- High School Diploma or GED equivalent.
- Knowledge of the 12-step program of recovery.
- Relevant computer software and hardware applications proficiency – Word, Excel, PowerPoint, Outlook, Electronic Medical Records, and/or other scheduling applications.
- Strong communication skills, both written and verbal.
- Ability to work independently, as well as part of a team.
- Manage multiple tasks; ability to work accurately, with attention to detail.
- Ability to handle highly sensitive and confidential information.
- Ability to understand and follow safety procedures.
- Ability to work in a fast-paced, high-energy environment.
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Alumni Support Coordinator for Fathers
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Community Outreach Specialist for Fathers
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Trauma Agency Outreach Coordinator
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Fatherhood Program Engagement Specialist
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