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Customer Service Representative
2 months ago
At Lowe's, we're more than a home improvement store. We're a team of associates who help improve the lives of our customers and ourselves. From seasonal jobs to seasoned vets, we have roles that support your needs and aspirations. Whether you want a part-time position or a place to build your career, we have a team ready to work together. Our commitment to each other extends to the community as well. We invest in projects, provide hands-on support, and give millions annually to our local neighborhoods. We believe life and career are equally important at Lowe's.
Your Role as a Cashier and Customer Service SpecialistAs a Cashier and Customer Service Specialist, you'll ensure every customer exits on a high note. You'll provide a quick, friendly checkout experience, help customers get the best value for their money, and assist with payment or exchanges. You could be the final nudge of encouragement that a customer needs to transform a great project idea into reality.
Responsibilities- Answer customer questions and provide a professional experience for customers.
- Scan and bag items accurately and efficiently.
- Manage a cash register, payments, and exchanges.
Beyond making a difference for customers and teammates, each day will offer new opportunities to learn, grow, and celebrate wins together with your Lowe's team. Cashiers on our retail teams gain:
- A 10% discount on everything at Lowe's.
- Access to training and tuition reimbursement programs for trade certifications, college education, and more.
- A talented and supportive team of associates who will welcome you like family.
- Access to comprehensive physical, mental, and financial benefits.
Deliver excellent customer service at the register. Showcase great customer service. Engage with customers and provide guidance during checkout. Maintain a clean and safe store.
Who We're Looking for:Minimum qualifications include:
- You have 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
- You have 6 months experience using common retail technology, such as smart phones and tablets.
- You can obtain sales related licensure or registration as may be required by law.
Preferred qualifications include:
- You've worked for other retailers, restaurants, in hospitality or other industries and are looking for a new career in retail at Lowe's.
- You have 6 months experience as a cashier, salesperson, or retail associate.
- You have 6 months experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
- You're customer-focused and goal-oriented.
If you join the Lowe's team, bring any of the above and a winning smile. We'll train and support you with everything else you need to be successful on the job.
Bilingual, Military, and Veteran applicants are strongly encouraged to apply.
Pay Range: $19.45 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Pay Range: $19.80 per hour
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