IT Support Specialist
2 days ago
Athens Micro is a leading IT service provider, delivering top-notch computer network and server support to small and medium-sized businesses in the North Georgia area.
Our MissionWe strive to offer cutting-edge IT solutions and exceptional customer service to our clients. Our goal is to provide corporate-level information technology on a budget that's accessible to small and medium-sized businesses.
Our CultureAt Athens Micro, we're built on a foundation of shared core values: We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are Responsive, and we Pay Attention to Details.
What We're Looking For- A passionate individual with a love for technology
- The ability to think quickly and act swiftly
- A positive attitude
- Assist users with a wide range of potential issues, from Malware Cleanup to light firewall configuration
- Assist with VPN client configuration
- Basic Hardware and Software Troubleshooting
- Basic Knowledge of OSX
- CompTIA A+ and Network+ certifications a plus
- CompTIA A+ required after 90 days of employment
- Microsoft certification with a focus on Office 365 required after 180 days of employment
- Proficiency in all Microsoft mainstream products and software
- Any other industry standard certifications
- Valid driver's license and personal car
- Background check and pre-employment screening
- Possibility of onsite work when on-call
- Smart, helpful co-workers
- Schedule flexibility after time spent on project, after-hours and weekends
- Medical, Dental, Vision, and Disability Insurance
- 401k with matching in addition to paid salary
- Paid Time Off and Paid Holidays
- Monthly bonuses for meeting goals
- Training and bonus incentives for continued education and obtaining new certifications
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