IT Support Specialist

2 days ago


Athens, Georgia, United States Athens Micro Full time
About Athens Micro

Athens Micro is a leading IT service provider, delivering top-notch computer network and server support to small and medium-sized businesses in the North Georgia area.

Our Mission

We strive to offer cutting-edge IT solutions and exceptional customer service to our clients. Our goal is to provide corporate-level information technology on a budget that's accessible to small and medium-sized businesses.

Our Culture

At Athens Micro, we're built on a foundation of shared core values: We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are Responsive, and we Pay Attention to Details.

What We're Looking For
  • A passionate individual with a love for technology
  • The ability to think quickly and act swiftly
  • A positive attitude
Responsibilities
  • Assist users with a wide range of potential issues, from Malware Cleanup to light firewall configuration
  • Assist with VPN client configuration
Requirements
  • Basic Hardware and Software Troubleshooting
  • Basic Knowledge of OSX
  • CompTIA A+ and Network+ certifications a plus
  • CompTIA A+ required after 90 days of employment
  • Microsoft certification with a focus on Office 365 required after 180 days of employment
  • Proficiency in all Microsoft mainstream products and software
  • Any other industry standard certifications
  • Valid driver's license and personal car
  • Background check and pre-employment screening
  • Possibility of onsite work when on-call
Benefits
  • Smart, helpful co-workers
  • Schedule flexibility after time spent on project, after-hours and weekends
  • Medical, Dental, Vision, and Disability Insurance
  • 401k with matching in addition to paid salary
  • Paid Time Off and Paid Holidays
  • Monthly bonuses for meeting goals
  • Training and bonus incentives for continued education and obtaining new certifications


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