Healthcare Reception Coordinator

2 weeks ago

Sea Girt New Jersey, United States Hackensack Meridian Health Full time

Overview:
At Hackensack Meridian Health, our team members are integral to our mission of enhancing patient care and supporting each other in our professional journeys.


We foster a culture of collaboration and connection, where competitive benefits are just the starting point. Our commitment extends to how we uplift one another and engage with our community.


Together, we strive for continuous improvement, advancing our mission to revolutionize healthcare and lead positive change.


The Healthcare Reception Coordinator is responsible for providing reception and administrative support under the guidance of the practice manager and healthcare providers for patients and visitors.

These responsibilities may encompass billing, collections, referrals, appointment scheduling, patient communication, and general clerical tasks.
Flexibility to travel within a reasonable distance and adapt to various locations is required.

Responsibilities:
A typical day for a Healthcare Reception Coordinator at Hackensack Meridian Health includes:

Receiving and directing all communications with courtesy and consistency.

Adhering to HIPAA regulations and office policies.

Ensuring calls are answered promptly and directed appropriately.

Welcoming patients and visitors in a timely, courteous, and helpful manner.


Exhibiting a friendly demeanor by smiling, maintaining eye contact, and making patients and visitors feel valued and important.

Assisting patients with the check-in process and responding promptly to their needs.

Financial responsibilities include:

Staying informed about reimbursement and billing procedures, accurately verifying information on the Audit Journal, preparing bank deposits, and managing credit card transactions.

Monitoring office supply inventory and equipment, collaborating with team members to assess their supply needs.

Notifying the Practice Manager or designated personnel when supplies are low and initiating orders for necessary supplies and equipment.

Overseeing the patient check-in process, ensuring accurate and courteous collection of required demographic information (including date stamping and/or copying insurance cards).


Collecting copayments and any outstanding balances; verifying insurance eligibility; ensuring appropriate referrals are secured; ensuring patients complete necessary paperwork including face sheets, ABN, and HIPAA forms; accurately entering patient demographic information into the billing/computer system.

Managing the patient check-out process, ensuring it is completed accurately, timely, and in a friendly manner.


The check-out process includes reviewing charge slips, posting charges and payments into the system, collecting current and past due balances, and scheduling future appointments.

Promoting patient satisfaction through excellent service and friendly interactions with patients and visitors.

Communicating potential patient satisfaction concerns to the direct manager.

Maintaining an efficient and accurate filing and record maintenance system.

Assembling new patient folders and retrieving and returning records according to established protocols.

Adapting work schedules to meet the practice's needs and working additional hours as requested to ensure adequate coverage.

Willingness to provide cross-coverage when necessary.

Punctuality in clocking in at designated start times and effectively managing time to prevent unapproved overtime.

Serving as a pre-loader for our EMR system.

Performing other duties and/or projects as assigned.

Adhering to HMH Organizational competencies and standards of behavior.

Qualifications:

Education, Knowledge, Skills, and Abilities Required:
A high school diploma, general equivalency diploma (GED), or equivalent programs.


The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for enhancing the lives of our patients and their caregivers, exceptional teamwork skills, dedication to ongoing education, and a passion for delivering high-quality care based on a strong patient focus are essential.

Must be able to travel to various locations.

Education, Knowledge, Skills, and Abilities Preferred:
Prior experience as a receptionist or in clerical roles within a medical office.

Familiarity with Epic software.

Licenses and Certifications Preferred:
CPR certification.

If you believe that the above description aligns with your strengths and capabilities, we encourage you to consider this opportunity.

  • Healthcare Reception Coordinator

    2 weeks ago

    New York, New York, United States New York Health Full time

    Position OverviewHealthcare Reception Coordinator at New York Health is dedicated to enhancing patient experiences through a comprehensive and integrated healthcare approach. Our collaborative team of healthcare professionals is committed to delivering exceptional care that prioritizes the well-being of our patients.As a key member of our front desk team,...

  • Reception Services Coordinator

    2 weeks ago

    Toms River, New Jersey, United States Bright Harbor Healthcare Full time

    At Bright Harbor Healthcare, we specialize in providing outpatient mental health support across various locations, ensuring that our services are affordable, comprehensive, and easily accessible for individuals of all ages. Our dedicated and skilled team is committed to delivering care in a welcoming and supportive environment, respecting each person's...

  • Healthcare Reception Specialist

    1 week ago

    New York, New York, United States Complete Staffing Solutions Full time

    Reception Role in Healthcare EnvironmentEmployment Type: Temp-to-permWork Schedule: Monday - Friday 8:45/9AM - 5PMRequired Experience:1-5 years in a reception or patient service capacityFamiliarity with Practice Fusion/Epic is advantageousKey Responsibilities:Manage patient check-in and check-out processesHandle incoming phone inquiriesProvide assistance to...

  • Reception Coordinator

    1 week ago

    New York, New York, United States Gagosian Full time

    Position OverviewThe Reception Coordinator plays a vital role in ensuring the smooth operation of the gallery's front desk and reception area. This position requires a professional demeanor and the ability to manage multiple tasks efficiently.Key ResponsibilitiesOversee the reception area, handling incoming and outgoing calls with a courteous and...

  • Healthcare Reception and Office Support Specialist

    2 weeks ago

    New York, New York, United States Addison Kenway Full time

    Healthcare Reception and Office Support SpecialistJoin a dynamic team in the healthcare sector as a Healthcare Reception and Office Support Specialist. This role is essential for ensuring smooth front desk operations and providing exceptional service to patients.Key Responsibilities:Assist in managing front desk activities, including reception duties and...

  • Reception Coordinator

    2 weeks ago

    New York, New York, United States North American Dental Group Full time

    Reception CoordinatorBecome an integral part of our esteemed dental practice as a Reception Coordinator, contributing to a patient-centered environment. Our collaboration with North American Dental Group emphasizes exceptional patient service.Key ResponsibilitiesManage financial transactions with precisionExecute administrative duties effectivelyCommunicate...

  • Healthcare Reception Specialist

    1 week ago

    New York, New York, United States Anesthesiology Associates of Boro Park, LLP Full time

    Healthcare Reception Specialist Position at Anesthesiology Associates of Boro Park, LLPWe are a reputable medical practice seeking Part-time Healthcare Reception Specialists to enhance our team.Deliver comprehensive office reception and administrative assistance.Support patients and their families with insurance documentation.Confirm medical coverage and...

  • Healthcare Reception Specialist

    2 weeks ago

    New Smyrna Beach, Florida, United States New Smyrna Beach Urgent Care Full time

    Healthcare Reception Specialist Job OverviewWe are seeking a committed Healthcare Reception Specialist to join our dynamic team. The perfect candidate will possess outstanding organizational abilities, meticulous attention to detail, and exceptional communication skills. If you have prior experience in a similar capacity and are eager to deliver outstanding...

  • Spa Reception Coordinator

    2 weeks ago

    New Castle, Delaware, United States Wentworth By the Sea Full time

    Spa Reception CoordinatorThe Spa Reception Coordinator plays a vital role in managing the front desk operations of the wellness center. This position entails greeting clients, responding to inquiries, scheduling appointments, processing payments, and maintaining a tidy and organized reception area. The Reception Coordinator also aids in overseeing the locker...

  • Spa Reception Coordinator

    1 week ago

    New Castle, Delaware, United States Wentworth By the Sea Full time

    Spa Reception CoordinatorThe Spa Reception Coordinator plays a crucial role in managing the front desk operations of the wellness center. This position entails greeting visitors, responding to inquiries, scheduling appointments, processing payments, and maintaining a tidy and welcoming environment. The Reception Coordinator also contributes to the upkeep of...

  • Healthcare Reception Coordinator

    2 weeks ago

    New Hyde Park, New York, United States New York Cancer & Blood Specialists Full time

    Clinical Office Receptionist New Hyde Park, NY At New York Cancer & Blood Specialists (NYCBS), we cultivate a workplace where dedicated professionals excel. Our team of over 200 oncologists, hematologists, and support staff across multiple locations is driven by a shared mission: transforming the landscape of cancer and blood disorder treatment. With...

  • Spa Reception Coordinator

    2 weeks ago

    New Castle, Delaware, United States Wentworth By the Sea Full time

    Spa Reception CoordinatorThe Spa Reception Coordinator plays a vital role in managing the front desk operations of the wellness center. This position is essential for creating a welcoming atmosphere for guests, addressing inquiries, scheduling appointments, processing payments, and maintaining an orderly and pristine spa environment. The Reception...

  • Healthcare Reception Specialist

    1 week ago

    New York, New York, United States Tempositions, Inc. Full time

    We are seeking experienced Healthcare Reception Specialists, Registrars, and Medical Office Clerks to join our team at Tempositions, Inc. in various healthcare facilities. Candidates must be fully vaccinated to work in these environments. Applicants should possess a minimum of 2 years of recent and relevant experience in a dynamic health clinic, medical...

  • Healthcare Reception Specialist

    2 weeks ago

    New Port Richey, Florida, United States West Florida Medical Specialists Full time

    Job DescriptionPosition Overview:An experienced Healthcare Reception Specialist is required for a bustling Gastroenterology practice. Candidates with prior experience in patient check-in and check-out processes will be favored. Familiarity with Electronic Medical Records (EMR), specifically ECW, is advantageous.Key Responsibilities:- Manage patient check-in...

  • Healthcare Administrative Assistant

    1 week ago

    Sea Girt, New Jersey, United States Change of Heart Cardiology Full time

    Job OverviewWe are looking for a Healthcare Administrative Assistant to support our operations at Change of Heart Cardiology. This role involves performing essential administrative and clinical tasks to ensure the efficient functioning of our medical facility.Key Responsibilities:Manage all administrative functions promptly and efficientlyAssist medical...

  • Reception Coordinator

    1 week ago

    New York, New York, United States Gagosian Full time

    Gallery Front Office SpecialistOversee the reception area, managing incoming and outgoing communications with professionalism and warmth.Support gallery events, openings, and meetings by preparing refreshments, reserving spaces, and organizing materials.Maintain and update the auction schedule while tracking pertinent auction events.Assist the Publications...

  • Healthcare Reception Specialist

    2 weeks ago

    Brooklyn, New York, United States USA Clinics Group Full time

    Position Overview:As a Healthcare Reception Specialist, you will play a crucial role in ensuring a seamless experience for patients while supporting the healthcare team in various medical operations.Key Responsibilities:1. Welcome patients and guide them to examination areas; assist with necessary documentation.2. Familiarize yourself with clinic technology...

  • Healthcare Reception Specialist

    2 weeks ago

    New York, New York, United States DocCare Full time

    Position OverviewLocation: Ridgewood, New YorkEmployment Type: Full-timeCompensation: $18.00- $23.00/hrBenefits Offered:401(k) plan401(k) matchingEmployee discountsHealth insurance coveragePaid time offRetirement plan optionsAbout DocCare:DocCare is a multi-specialty healthcare provider based in New York, operating across various locations. Established in...

  • Office Reception Coordinator

    1 week ago

    New Milford, Connecticut, United States Ultimate Staffing Full time

    Ultimate Staffing is on the lookout for a personable, detail-oriented, and proactive Office Reception Coordinator to become a vital part of our client's team. The selected candidate will serve as the initial point of contact for patients, playing a crucial role in managing front office activities and ensuring a seamless and inviting experience for all...

  • Reception Coordinator

    2 weeks ago

    New York, New York, United States Beacon Hill Full time

    Position Overview:Our client, a prestigious global legal firm, is in search of a Reception Coordinator to enhance their front office operations. This role is essential for maintaining a professional and welcoming environment for clients and visitors.Key Responsibilities:Manage incoming calls and direct them appropriately.Welcome guests and ensure they are...