Healthcare Reception Specialist

2 weeks ago


Brooklyn New York, United States USA Clinics Group Full time

Position Overview:
As a Healthcare Reception Specialist, you will play a crucial role in ensuring a seamless experience for patients while supporting the healthcare team in various medical operations.

Key Responsibilities:
1. Welcome patients and guide them to examination areas; assist with necessary documentation.
2. Familiarize yourself with clinic technology and adhere to operational protocols.
3. Manage multi-line phone systems and communicate effectively in multiple languages.
4. Coordinate patient appointments and address scheduling needs, including transportation arrangements.
5. Liaise with insurance providers to confirm patient eligibility.
6. Perform administrative tasks such as copying, filing, and faxing as required.
7. Ensure patient inquiries are addressed promptly and thoroughly.
8. Maintain cleanliness and readiness of procedure rooms at all times.
9. Assist medical professionals during specific procedures, following their guidance.
10. Prepare patients for procedures and ensure proper cleanup afterward.
11. Provide patients with post-procedure instructions and medication information as necessary.
12. Monitor and replenish supply levels as needed.
13. Support the training of new staff members.
14. Assist ultrasound personnel as required.
15. Transport necessary supplies or equipment as needed.
16. Work overtime when necessary.
17. Undertake additional tasks as assigned.

Compensation:
Hourly rate between $18-$20.

Qualifications:
- High school diploma or equivalent is mandatory.
- Previous experience in a receptionist or healthcare role is essential.
- Bilingual proficiency in Spanish and English is required.
- Availability to work weekends is necessary.

Benefits:
- Comprehensive Health Care Plan (including Medical, Dental & Vision).
- Retirement Savings Plan (401k, IRA).
- Paid Time Off (including Vacation, Sick Leave & Public Holidays).



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