Healthcare Reception Specialist

2 weeks ago


New York, New York, United States DocCare Full time
Position Overview

Location: Ridgewood, New York

Employment Type: Full-time

Compensation: $18.00- $23.00/hr

Benefits Offered:

  • 401(k) plan
  • 401(k) matching
  • Employee discounts
  • Health insurance coverage
  • Paid time off
  • Retirement plan options

About DocCare:

DocCare is a multi-specialty healthcare provider based in New York, operating across various locations. Established in 1996, we have a dedicated team of over 23 medical professionals across 18 specialties. Our commitment lies in delivering exceptional healthcare services while ensuring patient satisfaction. Recognized as a Patient-Centered Medical Home (PCMH), we prioritize the needs of our patients, coordinating care with specialists when necessary.

Role Summary:

We are looking for a full-time Medical Receptionist who is passionate about providing excellent patient experiences and embodies our core values of compassion and service. This role is situated within our Primary Care office.

Key Responsibilities:

  • Welcome patients in a friendly and professional manner, both in person and via phone.
  • Schedule and manage patient appointments to optimize provider availability.
  • Confirm patient insurance details and eligibility.
  • Gather patient demographics, medical history, and pertinent information.
  • Handle incoming calls, directing them appropriately and taking messages as needed.
  • Maintain patient records with confidentiality, adhering to HIPAA regulations.
  • Process payments and address billing inquiries.
  • Collaborate with medical staff to ensure a seamless patient experience.
  • Keep the reception area tidy and organized.
  • Assist with general administrative tasks as required.

Qualifications:

  • High school diploma or equivalent.
  • Prior experience in a medical office setting is preferred.
  • Strong communication and interpersonal skills.
  • Familiarity with computer systems and medical software.
  • Able to multitask and prioritize effectively.
  • Excellent organizational and time management abilities.
  • Detail-oriented with a focus on accuracy.


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