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Safety and Security Officer

2 months ago

Lebanon, New Hampshire, United States Dartmouth Health Full time

Overview

Schedule: Monday - Thursday, 7:30 AM - 5:30 PM

Weekend shift differential: 15%

Salary Range:

This role is pivotal in ensuring the safety and security of patients, visitors, staff, facilities, and hospital property.

Key Responsibilities

  • Conduct regular patrols throughout the facility to identify any illegal or inappropriate activities and address security or safety concerns.
  • Provide assistance, information, and guidance proactively to patients, visitors, and staff.
  • Perform internal and external rounds to maintain the safety and security of the premises and its occupants.
  • Respond to and investigate security incidents, ensuring thorough documentation of all activities.
  • Assist clinical areas with uncooperative or potentially violent individuals, employing effective de-escalation techniques.
  • Monitor patient watch activities to prevent elopement or harm to individuals.
  • Implement restraints as directed by medical personnel and engage local law enforcement when necessary.
  • Manage custody disputes and domestic disturbances occurring on the premises.
  • Conduct searches of patients and visitors as required, including room and belongings searches.
  • Respond to emergencies and code calls, performing CPR and utilizing AEDs as needed.
  • Oversee parking lot compliance with facility regulations, issuing tickets for unauthorized vehicles and addressing safety hazards.
  • Enforce company policies as directed by supervisory staff.
  • Assist with parking management and special event preparations.
  • Support helicopter operations for patient transport and manage the release of deceased patients.
  • Complete all necessary forms, reports, and documentation as required.
  • Fulfill assigned secondary duties and respond to duress alarms and emergency situations.
  • Perform additional duties as assigned.

Qualifications

  • High school diploma required.
  • Two years of relevant experience preferred.
  • Direct security experience is highly desirable.

Licensure/Certifications Required

  • Valid driver's license with a clean driving record in accordance with company guidelines.
  • Must maintain certifications in Taser, Handcuff, and Pepper Gel.
  • Complete all required training and meet physical requirements within 90 days of hire.
  • Obtain IAHSS Basic Security Officer Certification within six months of hire.

Area of Interest: Service

Shift: Day

Dartmouth Health is committed to being an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex.