Laboratory Quality and Safety Manager
3 weeks ago
The Laboratory Quality and Safety Manager will oversee the implementation and coordination of Quality Management & Safety Programs pertaining to Quality Control, Quality Assurance, Quality Improvement, Document Control, Quality Process Engineering, Regulatory Compliance, Lab Safety and Patient Safety at Dartmouth-Hitchcock Health. This is a full-time, 40-hour/week on-site position.
Responsibilities
- Develop and maintain quality assurance criteria and quality control requirements consistent with CAP, AABB, Joint Commission, CLIA, and other applicable accreditation/regulatory agencies.
- Ensure Lab compliance with FDA regulations regarding LDTs.
- Lead the Department of Pathology's Quality Council, ensuring quality measures for each section are identified, reported, and communicated.
- Participate in the D-H Patient Safety Forum and act as the departmental liaison with the D-H Quality and Patient Safety Office.
- Assist lab sections with preparation for regulatory inspections, conducting audits, mock inspections, and checklist review sessions.
- Ensure departmental policies and procedures are up-to-date and consistent with existing institutional policies and promote compliance with CAP, AABB, Joint Commission, CLIA, and other applicable accreditation/regulatory agencies.
- Supervise the Laboratory Safety and Compliance Coordinator, assigning, directing, and overseeing responsibilities to ensure all state and accreditation requirements are met.
- Review safety occurrences and actions taken, ensuring incidents have been appropriately investigated and evaluated.
- Facilitate departmental performance improvement teams and provide training in Process Engineering improvement tools when indicated.
- Act as Departmental Education liaison with University of New Hampshire, River Valley Community College, and other schools to ensure contractual student education requirements are met.
- Ensure all Pathology staff receives training and education in regards to organizational patient safety priorities and quality improvement practices.
- Bachelor's in a clinical laboratory related field with 8 years of laboratory experience (to include previous supervisory or lead experience) or equivalent required.
- Demonstrated experience with coordinating/managing quality, performance improvement, and/or accreditation required.
- Previous experience using LIS, spreadsheet, and database software desired.
- Must be self-directed and have excellent communication and interpersonal skills.
- Advanced degree or certification in quality process management or equivalent preferred.
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