Director of Residential Life and Housing

2 days ago

Columbia, South Carolina, United States COLUMBIA COLLEGE Full time
Job Summary

This position plays a vital role in shaping the residential experience for our students, working collaboratively with students, faculty, and staff to create a dynamic and inclusive living and learning environment. The successful candidate will be responsible for developing and implementing a comprehensive residential life program that promotes community building, personal responsibility, and academic success.

Key Responsibilities
  • Hire, train, and supervise professional staff members and student employees to ensure a high-quality residential experience.
  • Develop and implement a strategic plan for a residence life program that maximizes student learning, development, and success.
  • Provide collaborative leadership in developing and implementing a comprehensive calendar of residential life programs.
  • Oversee residential student conduct procedures and serve as staff advisor to judicial hearings and cases.
  • Collaborate with other campus constituents on the selection process for student staff and Student Achievement and Leadership Training (SALT).
  • Coordinate the annual room selection process and oversee room change and room assignment processes.
  • Utilize the Jenzabar mainframe system effectively to generate occupancy reports and billing statements in a timely fashion.
  • Provide comprehensive RA staff training two times a year.
  • Develop and implement a comprehensive assessment plan to collect quantitative and qualitative data on student satisfaction, learning, and retention.
  • Provide support to the Residence Hall Association (RHA).
  • Work collaboratively in planning and implementing programs and events that involve faculty and administrators in living-learning experiences for students.
  • Effectively communicate in writing and orally residence life policies, procedures, and events to all campus constituencies.
  • Develop and implement an annual residence life policy review process that includes students, faculty, and residence life staff.
  • Create positive and effective partnerships with all departments on campus, with particular focus on Admissions, Campus Police, Dining Services, Facilities Management, and Tuition Accounts.
  • Respond proactively to student and parent concerns related to the residential community.
  • Create and distribute a residential student newsletter.
  • Conduct mediation interventions with students in conflict as needed.
  • Support campus traditions and departmental, committee, and student organization programs on campus.
  • Maintain office and program budgets.
  • Coordinate the residence life on-call schedule.
  • Assist with on-call duty rotation and crisis response.
  • Serve on various campus committees.
Requirements
  • Master's degree in student personnel services, higher education administration, or a closely related field.
  • Three (3) years of full-time professional experience in a college environment, preferably in Residence Life and Housing.
  • Successful track record of establishing effective partnerships with faculty/staff and building a high-quality, academic, and socially engaging residential program.
  • Expertise related to learning communities and residence hall programming is strongly preferred, as is experience working, living, and/or studying in multicultural/diverse contexts.
  • Must be proficient in Microsoft Office Suite, utilizing Outlook, Word, Excel, PowerPoint, Microsoft Teams, and Canvas.
Knowledge, Skills, and Abilities
  • Ability to communicate effectively, both orally and in writing.
  • Excellent interpersonal, leadership, and communication skills.
  • Ability to make sound judgments and think critically about issues that arise.
  • Ability to work successfully with diverse populations of students.
  • Ability to multi-task in a fast-paced environment.
  • Excellent customer service skills; strong work ethic.
  • Ability to work independently and in a team environment with little direction.
  • Ability to plan, organize, and prioritize work; attention to detail.
  • Ability to meet schedules and timelines.
  • Ability to establish and maintain effective working relationships with others.
Physical Demands

Requires sedentary work that involves walking, standing, lifting, carrying, pushing, and pulling some of the time. Requires the ability to lift up to 50 pounds and the ability to exert up to 10 pounds of force on a recurring basis or routine keyboard operations.

Working Conditions

Work environment risks exposure to no known environmental hazards.

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