Harmony Senior Services Director
3 weeks ago
About the Role:
The Harmony Senior Services Director is responsible for overseeing the day-to-day operations of our Harmony Square neighborhood. This includes ensuring non-clinical compliance with community standards and state regulations. The Director actively manages resident safety, behavior expressions, daily routines, ADLs, and life enrichment programs that meet the dimensions of wellness.
Key Responsibilities:
- Conduct interviews, orientation, coaching, and ongoing training of Harmony Square team members in accordance with associate training standards and regulatory guidelines.
- Supervise and direct Harmony Square team members, including Harmony Square Life Enrichment Assistants, PCAs/CNAs, in conjunction with the Healthcare Director.
- Develop, plan, and implement purposeful resident programs to enrich the lives of residents and families within the community, as well as through outside trips and events.
- Partner with the Life Enrichment Director to hold monthly planning meetings to prepare for upcoming monthly programs and coordinate supplies.
- Develop, plan, and implement a monthly program of activities and supplies based on the dimensions of wellness, Reflections signature programs, and person-centered interests for the Harmony Square neighborhood.
- Lead 3-4 high-quality, innovative programs per day.
- Plan and schedule weekly outings.
- Continuously assess resident needs in partnership with the community clinical team, with updates to appropriate individuals (Healthcare Coordinator and Executive Director) as it relates to care and changes in resident condition and initiate interventions as necessary.
- Participate in Resident/Family Care Conferences.
- Participate in the Family Call Program as directed by the Executive Director.
- Utilize and connect with local community resources.
- Maintain a stimulating environment that promotes safety, security, and overall well-being in collaboration with the clinical team.
- Maintain the Behavior Expression process.
- Ensure all aspects of dining are being met through partnership with the Director of Dining and Healthcare Director.
- Complete state-required care plans and service plans for Harmony Square residents in conjunction with the Healthcare Director.
- Partner with the Alzheimer's Association and other local organizations to schedule, organize, and participate in Support Group meetings monthly.
- Complete necessary training and insurance requirements to drive a company vehicle.
- Leadership skills and the ability to coordinate care across disciplines (including life enrichment, clinical, dining services, etc.).
- Complete daily and bi-weekly neighborhood rounds.
- Lead and organize daily huddles.
- Attend monthly programming calls.
Requirements:
- Associate or Bachelor's Degree preferred or equivalent education and/or experience; subject to state requirements. Areas of study: Recreation, activities, geriatrics, and dementia care.
- Three to five years' experience working with individuals with dementia, including leading programs, managing behavior expressions, and educating staff and families on Alzheimer's and dementia.
- Dementia training or Certified Dementia Practitioner preferred or eligible for certification. Must maintain applicable state requirements of dementia-specific training.
- Strong organizational and time management skills.
- Experience supervising and managing staff. Must possess critical thinking skills, ability to effectively communicate verbally and in writing.
- Experience organizing, conducting, and planning programs and activities for seniors with dementia. Experience with behavior expressions redirection and interventions.
- Must have a valid driver's license and a good driving record.
- Ability to work a flexible schedule to include days, evenings, weekends, and holidays.
- Must be in good physical condition and be able to sit, stand, bend, kneel, walk, and lift up to 50 lbs.
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