Quality Assurance Manager

4 weeks ago

Washington, Washington, D.C., United States Sev1Tech Full time

Quality Manager Job Description

Sev1Tech is seeking an experienced Quality Manager to support a large, mission-enabling nation-wide team providing network infrastructure, platform, system, application, and cybersecurity services for a federal customer.

The Quality Manager will be part of a Program Management Office (PMO) and play a leading role for the delivery of high-quality contract services and products across multiple task orders/delivery orders.

Key Responsibilities:

  • Ensure development and reporting on all quality and performance metrics
  • Collect and analyze metrics from metrics analysts, project managers, and operations and engineering leads
  • Report on SLAs
  • Develop, maintain, and monitor implementation of a QASP
  • Establish, promulgate, and enforce internal quality processes and procedures
  • Analyze quality data and suggest improvement actions based on collected data
  • Manage the log of quality reports and other quality documentation
  • Ensure that the program team deliverables comply with all requirements and meet documented customer needs

Requirements:

  • Bachelor's degree in Computer Science, Information Technology preferred; any subject area is acceptable
  • At least six (6) years of professional experience in federal contracting
  • Not less than three (3) years of experience in a senior QA role on federal contracts
  • Knowledge of industry Quality Standards, including ISO 9001, ISO/IEC 20000, ISO/IEC 27001, and ISO/IEC 27017
  • Experience complying with CMMI
  • Experience with IT SQM
  • Proficient in computer technology and systems
  • Good understanding of Microsoft Office applications
  • Excellent analytical and problem-solving abilities
  • Experience performing QA functions on contracts involving IT operations is a plus
  • Able to provide proof of U.S. Citizenship in order to obtain a Dept of Homeland (DHS) EOD (Entrance on Duty) clearance

About Sev1Tech LLC

Founded in 2010, Sev1Tech provides IT, engineering, and program management solutions delivery. Sev1Tech focuses on providing program and IT support services to critical missions across Federal and Commercial Clients. Our Mission is to Build better companies. Enable better government. Protect our nation. Build better humans across the country.

Equal Opportunity Employer

Sev1Tech is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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