Quality Assurance and Compliance Manager

3 weeks ago

Washington, Washington, D.C., United States A New Horizon Inc Full time

Quality Assurance and Compliance Manager

A New Horizon Inc is seeking a detail-oriented and knowledgeable Quality Assurance/Improvement Manager to ensure that all our services and operations adhere to the standards set forth by DDA COMAR rules of the State of Maryland.

This role is pivotal in evaluating compliance with agency processes and Code of Maryland Regulation (COMAR) requirements and accreditation standards by performing reviews that include, but are not limited to, personnel files, policies, and procedures, incident logs, health care, emergency preparedness, infection control activities.

Key Responsibilities:

  • Perform monthly on-site audits at each licensed site
  • Monitor the quality of the services provided to individuals through ongoing home/center/office visits
  • Complete comprehensive case file reviews
  • Participate in the strategic planning process
  • Develop goals and objectives for Quality Assurance Plans annually
  • Complete program reviews of all programs across A New Horizon Inc
  • Provide a thorough report of findings from each review within a specified time period
  • Ensure plans of correction are implemented in response to findings
  • Provide training to staff both in formal and informal training moments as needed
  • Develop and maintain a positive relationship with co-workers, teams, and operational teams for each program
  • Review incident reports and submit to DDA per agency and regulatory standards within 24 hours

Requirements:

  • Bachelor's Degree in Business or related field is required
  • Previous work experience in quality control or specific job sector of employment is required
  • Excellent oral and written presentation skills
  • Ability to make an impact and flexibility

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