Bilingual Patient Access Representative II

2 days ago


Katy, Texas, United States UTHealth Full time
Job Summary

We are seeking a highly skilled Bilingual Patient Access Representative II to join our team at UTHealth Houston. As a key member of our patient access team, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.

Key Responsibilities
  • Obtain demographic, insurance, and financial information from patients or guarantors and enter it into our computer system with high accuracy.
  • Schedule patient appointments and enter required information into the computer system in a timely and accurate manner.
  • Explain required forms to patients or guarantors and obtain necessary signatures.
  • Ensure medical necessity compliance by obtaining necessary data, reviewing our compliance system, communicating information to patients or guarantors, and obtaining necessary signatures.
  • Protect the financial integrity of our facility by collecting patient liability, establishing payment arrangements, discussing payment options, and screening for eligibility.
  • Verify insurance eligibility and benefits and ensure all notifications and authorizations are completed within required timeframes.
  • Post payments in the computer system and generate patient receipts.
  • Communicate effectively and professionally with physicians, care management, ancillary departments, nursing units, physicians' office staff, insurance companies, patients, and their families.
Requirements
  • Ability to multitask and work in a fast-paced environment.
  • Proficient typing and keyboarding skills.
  • High school diploma or equivalent.
  • Two years of experience in a hospital or medical business office setting.
What We Offer

As a valued member of our team, you will enjoy a comprehensive and competitive benefits package, including 100% paid medical premiums, generous time off, and opportunities for professional growth and development.

UTHealth Houston is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity, or expression.



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