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Customer Support Specialist
2 months ago
Compensation: $30 per hour
Are you an exceptional customer service professional eager to become part of a vibrant team in a high-energy setting? Kea Global Inc is on the lookout for a Customer Support Specialist to deliver outstanding assistance to our esteemed clientele. If you possess a genuine enthusiasm for aiding others and excel in a service-oriented environment, we invite you to explore this opportunity.
Key Responsibilities:- Address customer inquiries through various channels including phone, email, and chat with promptness and professionalism.
- Provide customers with detailed product information, manage account queries, and facilitate issue resolution.
- Efficiently handle order processing, returns, and exchanges with accuracy.
- Keep customer records updated and maintain accurate information.
- Work collaboratively with different teams to enhance customer satisfaction.
- High school diploma or equivalent educational background.
- A minimum of 1 year of experience in customer service.
- Excellent communication and interpersonal abilities.
- Capability to manage multiple tasks and prioritize effectively in a dynamic environment.
- Familiarity with Microsoft Office and CRM software.
If you are a collaborative individual with a positive outlook and a commitment to delivering exceptional service, consider joining our team as a Customer Support Specialist at Kea Global Inc.