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Customer Support Specialist

2 months ago


Rancho Cucamonga, California, United States Kea Global Inc Full time
Position Overview

Compensation: $30 per hour

Are you an exceptional customer service professional eager to become part of a vibrant team in a high-energy setting? Kea Global Inc is on the lookout for a Customer Support Specialist to deliver outstanding assistance to our esteemed clientele. If you possess a genuine enthusiasm for aiding others and excel in a service-oriented environment, we invite you to explore this opportunity.

Key Responsibilities:
  • Address customer inquiries through various channels including phone, email, and chat with promptness and professionalism.
  • Provide customers with detailed product information, manage account queries, and facilitate issue resolution.
  • Efficiently handle order processing, returns, and exchanges with accuracy.
  • Keep customer records updated and maintain accurate information.
  • Work collaboratively with different teams to enhance customer satisfaction.
Required Qualifications:
  • High school diploma or equivalent educational background.
  • A minimum of 1 year of experience in customer service.
  • Excellent communication and interpersonal abilities.
  • Capability to manage multiple tasks and prioritize effectively in a dynamic environment.
  • Familiarity with Microsoft Office and CRM software.

If you are a collaborative individual with a positive outlook and a commitment to delivering exceptional service, consider joining our team as a Customer Support Specialist at Kea Global Inc.