Current jobs related to Customer Service Team Lead - Phoenix, Arizona - Avesis

  • Customer Service Team Lead

    1 week ago

    Phoenix, Arizona, United States Acro Service Corp Full time

    Job Title :: Customer Service ManagerJob Summary:Acro Service Corp is seeking a highly skilled Customer Service Manager to lead our customer service team. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to manage multiple projects simultaneously.Key Responsibilities:Develop and implement...

  • Customer Service Team Lead

    3 weeks ago

    Phoenix, Arizona, United States Acro Service Corp Full time

    Acro Service Corp is seeking a skilled Customer Service Manager to lead our team in delivering exceptional customer experiences. The ideal candidate will have a strong background in customer service, with a minimum of five years of experience in a similar role. They will be responsible for planning, assigning, and overseeing daily tasks of team members,...

  • Customer Service Team Lead

    1 month ago

    Phoenix, Arizona, United States Wells Fargo Full time

    Job SummaryAs a Customer Service Associate Manager at Wells Fargo, you will be responsible for supervising a team of Customer Service Representatives in handling internal and external customer inquiries, complaints, and disputes resolution tasks. Your goal will be to ensure timely completion, quality, and compliance in customer service.Key...

  • Customer Service Team Lead

    2 months ago

    Phoenix, Arizona, United States Wells Fargo Full time

    Job Summary: As a Customer Service Associate Manager at Wells Fargo, you will be responsible for supervising a team of Customer Service Representatives to ensure timely and quality resolution of customer inquiries, complaints, and disputes. This role requires strong leadership and communication skills to identify opportunities for process improvements and...

  • Customer Service Manager

    2 days ago

    Phoenix, Arizona, United States South Mountain Store (19th Ave & Baseline) Full time

    About the Role:The Customer Service Manager - Team Lead is responsible for overseeing the day-to-day operations of the sales floor, leading a team, and driving business results at South Mountain Store (19th Ave & Baseline). This position plays a critical role in achieving sales goals, ensuring excellent customer service, and maintaining a positive work...

  • Customer Service Team Lead

    4 weeks ago

    Phoenix, Arizona, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

    Job SummaryAs a Customer Service Supervisor at DAIKIN COMFORT TECHNOLOGIES DIST INC, you will play a key role in ensuring exceptional customer experiences. This position involves supervising and overseeing the work of Customer Service Representatives, ensuring they are equipped to provide top-notch service to our customers.Key ResponsibilitiesSupervise and...

  • Customer Service Team Lead

    1 week ago

    Phoenix, Arizona, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time

    Job OverviewAs a Customer Service Supervisor, you will play a key role in ensuring the highest level of customer satisfaction and loyalty. Your primary responsibility will be to supervise and oversee the work of Customer Service Representatives, ensuring that they are equipped to handle customer inquiries and concerns in a professional and courteous...

  • Customer Service Lead

    2 weeks ago

    Phoenix, Arizona, United States Circle K Full time

    Lead Customer Service Representative OpportunityCircle K is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example.Key Responsibilities:Provide prompt and courteous...

  • Customer Service Lead

    3 weeks ago

    Phoenix, Arizona, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K N 83rd Ave is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all...

  • Customer Service Lead

    1 week ago

    Phoenix, Arizona, United States Burlington Full time

    Job Summary:As a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service. You will lead by example, approaching your work with our company philosophy and core values in mind. You will ensure a customer-first focus is a top...

  • Customer Service Lead

    1 month ago

    Phoenix, Arizona, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a highly motivated and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive customer experience.Key...

  • Customer Service Lead

    4 weeks ago

    Phoenix, Arizona, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a highly skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all...

  • Customer Service Lead

    4 weeks ago

    Phoenix, Arizona, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a highly skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all...

  • Customer Service Lead

    1 month ago

    Phoenix, Arizona, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a highly skilled and motivated Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example.Key Responsibilities:Provide prompt and courteous customer...

  • Customer Service Lead

    3 weeks ago

    Phoenix, Arizona, United States Burlington Full time

    Overview:As a Customer Service Lead at Burlington, you will be responsible for leading day-to-day customer service initiatives, inspiring and motivating associates to provide exceptional customer service. You will lead by example, approaching your work with Burlington's philosophy and company core values in mind. Your customer-first focus will drive...

  • Customer Service Lead

    1 week ago

    Phoenix, Arizona, United States Circle K Full time

    Key Responsibilities:As a Lead at Circle K, you will be responsible for:Leading shifts on a regular basis to gain entry-level management experienceGreeting customers, running the register, and making purchase suggestionsHelping to maintain the high standards for store appearanceProviding fast and friendly service to customersInteracting with many customers...

  • Customer Service Lead

    2 weeks ago

    Phoenix, Arizona, United States Circle K Full time

    Circle K N 83rd Ave Department ManagerAs a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Your key responsibilities will include:Key Responsibilities:Providing prompt and courteous customer service to ensure customer...

  • Customer Success Team Lead

    3 weeks ago

    Phoenix, Arizona, United States OpenTech Alliance Full time

    About the RoleWe are seeking a seasoned leader to join our Customer Success Team as a Manager of Customer Experience. As a key member of our team, you will be responsible for driving customer satisfaction, retention, and growth across our product portfolio.As a Manager of Customer Experience, you will lead and coach a team of professionals responsible for...

  • Team Lead

    1 month ago

    Phoenix, Arizona, United States Party City Full time

    Job DescriptionAre you passionate about delivering exceptional customer experiences?We are seeking a highly motivated and experienced Team Lead to join our team at Party City. As a Team Lead, you will be responsible for executing best-in-class sales and service strategies, reinforcing exceptional customer service behaviors, and providing value to our guests...

  • Customer Success Team Lead

    1 month ago

    Phoenix, Arizona, United States OpenTech Alliance Full time

    About the RoleWe are seeking a highly skilled and experienced Manager of the Customer Success Team to lead and coach a group of professionals responsible for delivering exceptional customer experiences with OpenTech's self-storage technology solutions.This role is ideal for a people-oriented leader passionate about mentoring and developing team members while...

Customer Service Team Lead

2 months ago

Phoenix, Arizona, United States Avesis Full time

Job Summary:

The Customer Service Team Lead - Operations Manager will be responsible for managing and leading a high-performance team in a fast-paced customer service environment. The ideal candidate will have a strong background in leadership, customer service, and operations management.

Key Responsibilities:

  • Manage and lead a team of customer service representatives to ensure excellent customer service and high-quality performance.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Provide coaching and counseling to team members to improve performance and address any issues.
  • Investigate and resolve customer complaints and issues in a timely and professional manner.
  • Collaborate with other departments to ensure seamless communication and service delivery.
  • Monitor and analyze team performance metrics to identify areas for improvement.
  • Develop and implement training programs to enhance team skills and knowledge.
  • Ensure compliance with company policies and procedures.

Requirements:

  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • Minimum 1 year of experience in a leadership role, preferably in customer service or operations management.
  • Strong leadership and communication skills.
  • Ability to analyze data and make informed decisions.
  • Excellent problem-solving and conflict resolution skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.