Quality Assurance Leader

2 weeks ago


Melrose Park, Illinois, United States CEO Inc Full time
Job Overview

The Quality Assurance Leader plays a pivotal role in overseeing the quality assurance and quality control initiatives within the manufacturing facility. This position is essential for ensuring adherence to health and safety standards, conducting audits, and fostering customer satisfaction through effective collaboration with various departments, suppliers, and laboratories.

Key Responsibilities:

  • Supervise a team comprising Quality Coordinators, Quality Technicians, and Laboratory personnel.
  • Guarantee compliance with all health and safety regulations as well as Good Manufacturing Practices (GMP).
  • Manage and update all quality assurance programs to reflect current standards.
  • Promote continuous improvement within the quality management framework by utilizing data and feedback to refine processes and enhance product quality.
  • Create and document standard operating procedures for routine tasks, ensuring team members are equipped with the necessary guidelines.
  • Conduct training sessions for new employees and existing staff to ensure competency in quality practices.
  • Assess product quality through various testing methods, including instrumentation and physical evaluations of materials and finished products.
  • Oversee the functionality of laboratory equipment and maintain an inventory of spare parts.
  • Collaborate with management at all levels to secure and uphold SQF certification.
  • Maintain a comprehensive understanding of production processes and product specifications.
  • Assist in facilitating third-party audits and ensure that any corrective actions are communicated to relevant departments.
  • Complete customer questionnaires, support customer audits, and develop corrective action plans as necessary.
  • Address customer complaints regarding products and coordinate with other departments to implement preventive measures.
  • Ensure that budgetary controls are effectively established and adhered to.

Qualifications:

  • Bachelor's degree in Food Science, Chemistry, or a related discipline.
  • Bilingual proficiency in English and Spanish.
  • A minimum of 3 years of experience in quality management or supervisory roles.
  • Experience in a food manufacturing setting is essential.
  • Familiarity with GMP and SQF audit processes.
  • Strong interpersonal skills for customer engagement.
  • Exceptional written and verbal communication abilities.
About CEO Inc.

CEO Inc. is a distinguished, full-service recruitment firm dedicated to connecting the right candidates with the right opportunities. With over 25 years of experience, we specialize in placing top talent in Engineering and Production roles within the manufacturing sector, serving both established and emerging companies.



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