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Customer Experience Coordinator
2 months ago
T.J. Maxx is seeking a skilled Customer Experience Department Manager to join our team. As a key member of our front-end team, you will play a vital role in training and mentoring our Associates on customer service principles and promoting loyalty programs.
Key Responsibilities:- Train and coach Associates on personalizing the customer experience
- Ensure Associates execute tasks and daily activities efficiently
- Address customer concerns and issues promptly and professionally
We are committed to providing an exceptional customer experience, and we are looking for a dedicated and results-driven individual to help us achieve this goal. If you have a passion for customer service and a proven track record of success in a similar role, we encourage you to apply.
