Client Relations Specialist

3 weeks ago


Plantsville, Connecticut, United States Ed Merklen - State Farm Agent Full time
Position Overview

Are you a friendly and service-oriented individual? Do you thrive in engaging with clients? If so, a role with Ed Merklen - State Farm Agent could be the perfect fit for you. As a representative, you will focus on promoting State Farm's insurance and financial service offerings.

Key Responsibilities
  • Build and maintain strong client relationships, ensuring timely follow-ups.
  • Deliver prompt, precise, and courteous customer support, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a client-centered, needs-based approach to inform clients about available insurance solutions.
What We Offer
  • Competitive hourly compensation
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for career growth and advancement within the agency
Qualifications
  • Exceptional communication skills, both written and verbal
  • Self-driven and motivated
  • Detail-oriented with a proactive approach to problem-solving
  • Committed to providing outstanding customer service
  • Able to work collaboratively in a team setting
  • Skilled in building rapport with clients
  • Must be able to obtain Property and Casualty license
  • Must be able to obtain Life and Health license

If you possess the drive to excel and envision yourself in this role, we encourage you to explore this opportunity further. Please note that this position is with an independent contractor agent, and successful completion of licensing requirements and training programs is essential.



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