Seasonal Energy Support Specialist

2 weeks ago


Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time
POSITION OVERVIEW

Are you eager to positively influence the lives of individuals in need during the cold winter season? The Department of Human Services is on the lookout for dedicated Seasonal Energy Support Specialists to assist with the Low-Income Home Energy Assistance Program (LIHEAP) Helpline. This role allows you to make a meaningful contribution to the community by ensuring that residents stay warm and comfortable during harsh weather conditions.


ROLE RESPONSIBILITIES

As a Seasonal Energy Support Specialist, you will utilize your excellent verbal and written communication abilities to evaluate information and accurately implement policies and procedures to assess eligibility for LIHEAP benefits. Working in a call center environment, you will manage incoming calls and emails, interacting with applicants with both compassion and professionalism, especially those experiencing challenging situations. You will also assist callers in navigating the Commonwealth of Pennsylvania Access to Social Services (COMPASS) website or mobile application. Additionally, your duties will involve frequent use of computer applications while engaging with clients and Department of Human Services staff. A vital part of your role will be to connect individuals with supplementary community resources that may offer assistance or enhance their LIHEAP benefits.


Work Schedule and Additional Information:

  • Full-time seasonal employment, 37.5 hours per week. Seasonal employment typically spans from October to April, with potential for earlier start and extended duration.
  • Standard work hours are from 8:30 AM to 5:00 PM, Monday to Friday, including a 60-minute lunch break, subject to operational requirements.
  • Telework Opportunities: After successfully completing a probationary period, there may be an option for full-time telework, with a requirement to report to the office once a month. A secure high-speed internet connection is necessary for telework.
  • Further communication regarding this position will be conducted via email. Ensure to check your email, including spam/junk folders, for updates.

QUALIFICATIONS AND REQUIREMENTS

Minimum Experience and Training:

  • Two years of experience in general office operations, including public interaction; or
  • An equivalent combination of experience and training.
Additional Requirements:
  • Applicants must meet the residency requirements of Pennsylvania.
  • Ability to perform essential job functions is required.

Application Process:

  • Resumes and cover letters will not be reviewed; eligibility information must be provided directly on the application.
  • If claiming educational qualifications, a copy of college transcripts must be attached.
  • Applications must be submitted by the closing date; late submissions will not be accepted.
  • Failure to comply with application requirements may result in disqualification.

Veterans' Preference:

  • Pennsylvania law provides employment preference for qualified veterans for many state and local government positions.

Accommodations:

  • If you require accommodations due to a disability during the interview process, please communicate your needs in advance.

The Commonwealth is an equal opportunity employer committed to fostering a diverse workforce. We value inclusion and encourage all qualified individuals to apply.



  • Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    POSITION OVERVIEWAre you passionate about supporting individuals in need during the cold winter months? The Commonwealth of Pennsylvania is seeking dedicated Seasonal Energy Support Specialists for the Low-Income Home Energy Assistance Program (LIHEAP) Helpline. This role offers you the opportunity to make a significant and positive impact on the community...


  • Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    POSITION OVERVIEWAre you passionate about assisting individuals in need during the cold winter season? The Commonwealth of Pennsylvania is in search of dedicated Seasonal Energy Support Specialists for the Low-Income Home Energy Assistance Program (LIHEAP) Helpline. This role offers a unique opportunity to positively influence the lives of community members...


  • Harrisburg, Pennsylvania, United States Pennsylvania State Government Full time

    Position Overview:As a key member of the Pennsylvania State Government, the Energy Assistance Worker plays a vital role in supporting residents in need of energy bill assistance. Key Responsibilities:Conduct interviews with individuals applying for support with their residential energy expenses.Assist applicants in completing necessary documentation and...


  • Harrisburg, Pennsylvania, United States Pennsylvania State Government Full time

    Position Overview:As a key member of the Pennsylvania State Government, the Energy Assistance Worker plays a vital role in supporting residents with their energy needs. This position involves:Client Interaction: Conducting interviews with individuals seeking financial aid for their residential energy expenses.Application Management: Completing necessary...


  • Harrisburg, Pennsylvania, United States Pennsylvania State Government Full time

    Position Overview:As a key member of the Pennsylvania State Government, the Energy Assistance Worker plays a vital role in supporting residents in need of financial aid for their energy expenses.Key Responsibilities:Conduct thorough interviews with individuals applying for energy bill assistance.Facilitate the completion of application forms, ensuring...


  • Harrisburg, Pennsylvania, United States Navigate Power & Verde Solutions Full time

    Job Title: Energy Efficiency ConsultantDepartment: Sales Employment Type: Contract Location: Remote Compensation: $50,000 - $250,000 / year OverviewCompany Background:Navigate Power & Verde Solutions stands at the forefront of energy advisory services, delivering innovative and all-encompassing energy management strategies tailored for commercial and...


  • Harrisburg, Pennsylvania, United States Navigate Power & Verde Solutions Full time

    Job Title: Energy Solutions ConsultantCompany: Navigate Power & Verde SolutionsJob Type: ContractLocation: Remote - HarrisburgCompensation: $50,000 - $250,000 / yearDescription:Energy Sales Consultant(Remote - Harrisburg)Join Our Team at Navigate Power & Verde Solutions, an industry leader in full-service energy consulting. Our company provides a unique...


  • Harrisburg, Pennsylvania, United States Nielson Construction Full time

    Nielson Construction - Seasonal Equipment OperatorNielson Construction is on the lookout for a Seasonal Equipment Operator to become a vital part of our Excavation Team. The role involves the operation of diverse heavy machinery during construction, maintenance, and repair tasks. Candidates should possess experience with excavators, pay loaders, and skid...


  • Harrisburg, Pennsylvania, United States Commonwealth of Pennsylvania Full time

    Job SummaryThe Commonwealth of Pennsylvania is seeking a highly skilled Energy Assistance Worker to join our team at the Low-Income Home Energy Assistance Program (LIHEAP) Helpline. As an Energy Assistance Worker, you will play a critical role in assessing information, applying policies and procedures, and determining eligibility for LIHEAP benefits.Key...

  • IT Support Specialist

    2 weeks ago


    Harrisburg, Pennsylvania, United States Insight Global Full time

    Position: IT Support SpecialistLocation: On-siteContract Type: Contract to hireSalary: $24/hr to $27/hrCompensation may vary based on various factors, including skills, experience, and education. Benefits for this position will commence on the 31st day of employment and will include medical, dental, and vision insurance, as well as options for HSA, FSA, and...


  • Harrisburg, Pennsylvania, United States Resource Innovations Full time

    Job OverviewResource Innovations is in search of a dedicated Principal of Energy Efficiency Programs with extensive experience in managing energy efficiency initiatives, demand response strategies, and federally funded programs. This role is crucial for overseeing the successful implementation of programs designed to optimize energy usage and enhance...

  • Program Manager

    5 days ago


    Harrisburg, Pennsylvania, United States Resource Innovations Full time

    Job Opportunity**About the Role**Resource Innovations is seeking an experienced Program Manager to join our growing Government Services team. As a Program Manager, you will be focused on the successful launch of Inflation Reduction Act programs; Homes and HEEHRA across multiple states and will be supported by our Senior Vice President of Program Delivery,...


  • Harrisburg, Pennsylvania, United States Healthcare Support Full time

    Job Title: Travel Nurse RN Dialysis SpecialistJob Summary: Healthcare Support is seeking a skilled Travel Nurse RN Dialysis Specialist to join our team.Job Responsibilities:Provide high-quality patient care in a dialysis setting.Collaborate with healthcare teams to develop and implement effective treatment plans.Conduct thorough assessments and evaluations...


  • Harrisburg, Pennsylvania, United States Constellation Full time

    About ConstellationConstellation is a leading provider of clean, carbon-free energy solutions. As a company built to meet the challenges of the climate crisis, we are committed to accelerating the transition to a low-carbon economy. Our mission is to provide our customers and communities with options to buy, manage, and use energy as part of their...


  • Harrisburg, Pennsylvania, United States Navigate Power & Verde Solutions Full time

    About Navigate Power & Verde SolutionsWe are a leading provider of full-service energy consulting solutions for commercial and industrial businesses. Our mission is to help businesses navigate the complex energy landscape and achieve their sustainability goals.Job SummaryWe are seeking a highly motivated and experienced Energy Solutions Consultant to join...

  • Registered Nurse

    3 days ago


    Harrisburg, Pennsylvania, United States Healthcare Support Full time

    Job Summary:Healthcare Support is seeking a skilled Registered Nurse to join our team as a Dialysis Specialist. This is a contract position that requires a minimum of one year of chronic dialysis experience within the last two years.About the Role:Provide high-quality patient care in a dialysis settingCollaborate with healthcare teams to develop and...


  • Harrisburg, Pennsylvania, United States ARK Solutions, Inc. Full time

    Technical Support SpecialistOnsiteCompany: ARK Solutions, Inc.The Technical Support Specialist is responsible for providing assistance to users experiencing difficulties with business applications. This role involves handling incoming calls and inquiries, guiding users through login issues, password resets, and navigating software applications. When...


  • Harrisburg, Pennsylvania, United States Mindlance Full time

    100% Remote position Position Overview: A Technical Support Specialist is responsible for managing inquiries (calls, chats, requests) from employees and contractors regarding technical challenges faced in their daily operations. Support specialists will leverage their expertise and our team's knowledge repository to address and resolve issues reported by...


  • Harrisburg, Pennsylvania, United States ProMedica Senior Care Full time

    Position: Culinary Support SpecialistProMedica Senior Care is a dedicated, mission-driven organization focused on enhancing health and well-being across various communities. With a strong presence in multiple states, we pride ourselves on delivering exceptional care through our extensive network of facilities.Role Overview: As a Culinary Support Specialist,...


  • Harrisburg, Pennsylvania, United States ProMedica Senior Care Full time

    Culinary Support SpecialistProMedica Senior Care is a leading organization dedicated to enhancing health and well-being across various communities. Our mission-driven approach ensures that we provide exceptional care and services to our residents.Position OverviewAs a Culinary Support Specialist, you will play a vital role in assisting the Food Service...