Current jobs related to IT Support Specialist - Seattle, Washington - Infojini Inc

  • IT Support Specialist

    2 weeks ago

    Seattle, Washington, United States Merge IT LLC Full time

    Job Title: IT Support EngineerWe are seeking a highly skilled and experienced IT Support Engineer to join our team at Merge IT LLC. As an IT Support Engineer, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide rapid response and...

  • IT Support Specialist

    1 week ago

    Seattle, Washington, United States Merge IT LLC Full time

    Job Summary: We are seeking a highly skilled IT Support Engineer to join our team at Merge IT LLC. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide rapid response and ownership of issues and...

  • Patient Registration Specialist

    2 days ago

    Seattle, Washington, United States HealthCare Support Full time

    Job Summary: We are seeking a skilled Patient Registration Specialist to join our team at HealthCare Support. As a Patient Registration Specialist, you will be responsible for ensuring a smooth and efficient patient registration process.Key Responsibilities:Check in patients and verify their informationSchedule appointments and manage follow-up...

  • RN Home Health Specialist

    3 days ago

    Seattle, Washington, United States HealthCare Support Full time

    Job Title: RN Home Health SpecialistJob Summary:HealthCare Support is seeking a skilled RN Home Health Specialist to join our team. As a RN Home Health Specialist, you will provide high-quality patient care in a home setting. Responsibilities:• Provide comprehensive nursing care to patients in their homes• Conduct thorough assessments and develop...

  • MRI Imaging Specialist

    7 days ago

    Seattle, Washington, United States HealthCare Support Full time

    MRI Imaging Specialist Job SummaryWe are seeking a skilled MRI Imaging Specialist to join our team at HealthCare Support. As an MRI Imaging Specialist, you will be responsible for performing MRI exams, starting IV's, and running istat CR tests as needed. You will also be responsible for MRI breast & breast biopsy exams. The operating hours are 6:30am - 8pm...

  • Licensed Social Worker

    1 week ago

    Seattle, Washington, United States HealthCare Support Full time

    Job Title: Licensed Social WorkerHealthCare Support is seeking a Licensed Social Worker for an 11-week contract in Seattle, Washington.Benefits of Working with HealthCare Support:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to open investment accountsLicensure and certification reimbursements...

  • IT Support Specialist

    3 days ago

    Seattle, Washington, United States Tailored Management Full time

    Job Title: IT Support SpecialistJob Summary: Tailored Management is seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our employees, troubleshooting hardware and software problems, and deploying laptops and desktops using standard deployment...

  • Medical Assistant

    2 weeks ago

    Seattle, Washington, United States HealthCare Support Full time

    Job Title: Medical Assistant - Endocrinology SpecialistWe are seeking a highly skilled Medical Assistant to join our team at HealthCare Support. As a Medical Assistant - Endocrinology Specialist, you will play a vital role in providing exceptional patient care and support to our patients with endocrine disorders.Responsibilities:Deliver high-quality patient...

  • IT Support Specialist

    4 weeks ago

    Seattle, Washington, United States Spectraforce Technologies Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at Spectraforce Technologies. As an IT Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting issues, and ensuring the smooth operation of our cloud-based systems.Key Responsibilities:Provide technical...

  • IT Support Specialist

    7 days ago

    Seattle, Washington, United States Fuel Talent Full time

    We're seeking a skilled IT Support Specialist to join our team at Fuel Talent. As an IT Support Specialist, you will be responsible for providing top-notch service to users at all levels, resolving issues independently, and communicating clearly.Key Responsibilities:PC/Laptop Setup & Support (Windows & Mac): Oversee hardware lifecycle, software installs, and...

  • Medical Assistant

    4 weeks ago

    Seattle, Washington, United States HealthCare Support Full time

    Job Title: Medical Assistant - Endocrinology SpecialistWe are seeking a highly skilled Medical Assistant to join our team in Downtown Seattle, Washington. As a Medical Assistant - Endocrinology Specialist, you will play a vital role in delivering high-quality patient care and supporting our healthcare professionals.Responsibilities:Deliver exceptional...

  • Support Specialist

    4 weeks ago

    Seattle, Washington, United States Expeditors Full time

    Job Title: Support SpecialistWe are seeking a highly skilled Support Specialist to join our team at Expeditors. As a key member of our Data Communications Support team, you will play a critical role in ensuring the smooth operation of our managed file transfer systems.Job SummaryThe Support Specialist will be responsible for troubleshooting and resolving...

  • Client Billing Specialist

    2 days ago

    Seattle, Washington, United States Mindful Support Services Full time

    About the RoleThe Billing Specialist is a key member of our team, responsible for accurate and timely billing of insurance claims, management of payments, and customer service with our clients and providers.We are seeking a highly organized and detail-oriented individual to join our team as a Billing Specialist. In this role, you will be responsible for...

  • IT Support Specialist

    1 week ago

    Seattle, Washington, United States UnCruise Adventures Full time

    Job Title: IT Support SpecialistUnCruise Adventures is seeking an IT Support Specialist to provide technical support to our corporate and remote vessel teams. As a key member of our IT team, you will be responsible for troubleshooting and resolving technical issues related to desktop computers, laptops, printers, and other peripherals. You will also provide...

  • IT Support Specialist

    2 days ago

    Seattle, Washington, United States Careers@Gov Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking an IT Support Specialist to join our team at Careers@Gov. The successful candidate will provide IT/digital support in our digital journey, utilizing software such as Power Apps and Power Automate to streamline lab management tasks.Key Responsibilities:Utilize Power Automate and Power Apps to support...

  • Medical Assistant

    3 weeks ago

    Seattle, Washington, United States HealthCare Support Full time

    Job Title: Medical Assistant - Endocrinology SpecialistWe are seeking a highly skilled Medical Assistant to join our team in Downtown Seattle, Washington. As a Medical Assistant - Endocrinology Specialist, you will play a vital role in delivering high-quality patient care and supporting our healthcare professionals.Daily Responsibilities:Provide exceptional...

  • Support Specialist

    2 days ago

    Seattle, Washington, United States Oracle Full time

    Job Summary:Oracle is seeking a highly skilled Support Specialist to join our team. As a Support Specialist, you will be responsible for providing technical support and service to our customers, ensuring that their needs are met and their issues are resolved in a timely and efficient manner.Key Responsibilities:Provide technical support and service to...

  • Technical Support Specialist

    1 week ago

    Seattle, Washington, United States Labelmaster Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Labelmaster. As a Technical Support Specialist, you will provide exceptional support to our customers, ensuring they receive the best possible experience with our software products and services.Key Responsibilities:Provide technical support...

  • Technical Support Specialist

    1 week ago

    Seattle, Washington, United States ScreenPal Full time

    Job Title: Technical Support SpecialistScreenPal is seeking an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support and service to our users.Job SummaryWe are looking for a highly skilled and motivated Technical Support Specialist to join our team. The...

  • IT Support Specialist

    3 days ago

    Seattle, Washington, United States HIKINEX Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team at HIKINEX. As an IT Support Specialist, you will be responsible for providing remote and on-site technical support to our managed services customers. This role involves troubleshooting and resolving technical issues related to workstations, servers, cloud services, printers,...

IT Support Specialist

2 months ago

Seattle, Washington, United States Infojini Inc Full time

Position Overview:

Title: IT Desktop Support Technician

Location: Seattle, Washington (Onsite)

Contract Duration: 12 months (potential for extension)

Certifications Required:

  • CompTIA A+ Certification is preferred.
  • CompTIA Network+ Certification is preferred.
  • ITIL V3 Foundations Certification is preferred.

Qualifications:

Education & Experience: A High School Diploma or GED, supplemented by coursework in information technology or a related discipline, along with three years of experience in end-user support within a corporate environment. This includes skills in troubleshooting, maintenance, and installation of desktop and laptop systems, as well as network systems. Alternatively, an equivalent combination of education and experience is acceptable.

General Responsibilities:

Under general supervision, the technician will provide a range of field-level IT support aimed at resolving software and hardware issues related to desktop computers, peripherals, and networked systems for various offices and remote locations. Responsibilities include:

  • Offering on-site and remote consulting, coordination, and troubleshooting for end-users.
  • Collaborating with relevant departments and external agencies on assigned tasks.
  • Leading special projects and managing complex troubleshooting cases.
  • Providing additional support to the department as needed.

Key Duties:

  • Delivering Desktop Services support in accordance with established policies and procedures.
  • Creating and maintaining comprehensive documentation, including knowledge articles and process workflows.
  • Managing and resolving tickets in the Desktop Service queue using Service-Now.
  • Ensuring quality in Desktop Field services through effective ticket management and project coordination.
  • Performing troubleshooting for software and hardware issues for both office and remote site locations.
  • Reviewing hardware and software needs for remote staff and coordinating timely setups.
  • Participating in professional meetings and staying updated on new technologies.
  • Providing telecommunications support, including managing VOIP user setups.
  • Evaluating technology requests and recommending necessary equipment or software.
  • Analyzing ticket trends and suggesting improvements.
  • Assisting with application and hardware implementations to ensure seamless transitions.
  • Coordinating user equipment moves as scheduled.
  • Integrating sustainability into daily operations.

Knowledge Requirements:

  • Customer service principles and practices.
  • Operations and activities of a service desk and desktop support.
  • Advanced troubleshooting techniques for PC and MAC systems.
  • Understanding of network protocols and VPN configurations.
  • Familiarity with IT asset management fundamentals.
  • Knowledge of computer systems and networking technologies.
  • Experience with Windows and MAC operating systems.
  • Principles of network architecture and administration.
  • Service Desk tracking systems such as ServiceNow.
  • Applicable laws and regulations.
  • Business writing and report preparation skills.
  • Modern office procedures and computer applications.

Skills Required:

  • Building effective working relationships with staff and external partners.
  • Interpreting and applying policies and procedures.
  • Troubleshooting complex hardware and software issues.
  • Configuring and managing enterprise systems.
  • Utilizing process improvement frameworks.
  • Installing and maintaining desktop hardware and software.
  • Providing excellent customer service and communication.
  • Managing projects in fast-paced environments.
  • Coordinating AV technologies for meetings.
  • Researching and evaluating new service delivery methods.

Thank you for considering this opportunity with Infojini Inc.