Technical Deployment Specialist
3 days ago
Focused HR Solutions seeks a highly skilled Technical Deployment Specialist to join our team. This is a 100% on-site position in Phoenix, AZ.
Job DescriptionThe IT Quoting, Solutions and Deployment specialist role supports the full lifecycle of IT assets/equipment, from quoting and receiving to configuration, deployment and surplus. The successful candidate will work with internal customers on a daily basis.
Duties Include:- IT Quoting, Receiving, Stocking, Standards, Imaging, Configuration, Deployment, Surplus, Desktop support, support customers on the network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency's warranty and non-warranty computer and printer repair work; and assist with assigned project tasks.
- Teach customers how to use PC related software and hardware.
- Assist with major deployments of hardware and software. Monitors system reliability and availability. Attend section staff meetings.
- Complete mandatory training classes and other classes as assigned.
- Strong customer service and analytical skills.
- Excellent interpersonal, written and oral communication skills Advanced troubleshooting and problem solving skill.
- Excellent self-organization and time management skills Ability to work collaboratively in teams and across organizations.
- Ability to synthesize feedback and adjust plans accordingly.
- Ability to develop and write technical documentation.
- Ability to evaluate and test emerging technologies.
- Ability to apply creative solutions to business problems to ensure business needs are most effectively met *Resource will be working in a professional environment and will be held to a dress code standard.
- General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise.
- Ticketing and Department operating procedures.
- Knowledge of Microsoft products including operating systems and Office Knowledge of Gmail productivity suite Computer hardware configuration and repair knowledge.
- Knowledge of Ethernet network topology to assist with troubleshooting network issues.
- Knowledge of IT infrastructure industry standards and best practices.
- Advanced troubleshooting skills Problem definition and alternative analysis skills.
- Experience with Active Directory Experience with Windows 10 Experience with Windows 7 Time Reporting MS System Center Configuration Manager MS Deployment Toolkit.
The estimated salary for this position is between $25.00 - $33.53 per hour, depending on experience. A current AZ Driver's license with a good driving record is also required. An Associate/Bachelor degree in a related field is preferred.
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