Technical Deployment Specialist

3 days ago


Phoenix, Arizona, United States Focused HR Solutions Full time
Job Overview

Focused HR Solutions seeks a highly skilled Technical Deployment Specialist to join our team. This is a 100% on-site position in Phoenix, AZ.

Job Description

The IT Quoting, Solutions and Deployment specialist role supports the full lifecycle of IT assets/equipment, from quoting and receiving to configuration, deployment and surplus. The successful candidate will work with internal customers on a daily basis.

Duties Include:
  • IT Quoting, Receiving, Stocking, Standards, Imaging, Configuration, Deployment, Surplus, Desktop support, support customers on the network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency's warranty and non-warranty computer and printer repair work; and assist with assigned project tasks.
  • Teach customers how to use PC related software and hardware.
  • Assist with major deployments of hardware and software. Monitors system reliability and availability. Attend section staff meetings.
  • Complete mandatory training classes and other classes as assigned.
RequirementsSkills Required:
  • Strong customer service and analytical skills.
  • Excellent interpersonal, written and oral communication skills Advanced troubleshooting and problem solving skill.
  • Excellent self-organization and time management skills Ability to work collaboratively in teams and across organizations.
  • Ability to synthesize feedback and adjust plans accordingly.
  • Ability to develop and write technical documentation.
  • Ability to evaluate and test emerging technologies.
  • Ability to apply creative solutions to business problems to ensure business needs are most effectively met *Resource will be working in a professional environment and will be held to a dress code standard.
Experience Required/Qualifications and Education Requirements:
  • General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise.
  • Ticketing and Department operating procedures.
  • Knowledge of Microsoft products including operating systems and Office Knowledge of Gmail productivity suite Computer hardware configuration and repair knowledge.
  • Knowledge of Ethernet network topology to assist with troubleshooting network issues.
  • Knowledge of IT infrastructure industry standards and best practices.
  • Advanced troubleshooting skills Problem definition and alternative analysis skills.
  • Experience with Active Directory Experience with Windows 10 Experience with Windows 7 Time Reporting MS System Center Configuration Manager MS Deployment Toolkit.
Salary and Benefits

The estimated salary for this position is between $25.00 - $33.53 per hour, depending on experience. A current AZ Driver's license with a good driving record is also required. An Associate/Bachelor degree in a related field is preferred.



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