Insurance Customer Service Expert
5 days ago
We are seeking a highly skilled Licensed Insurance Customer Service Representative to join our team at Allstate Insurance Agency - Jason Killings. As a key member of our team, you will play a vital role in managing insurance policies, assisting policyholders, and providing exceptional customer service.
Key Responsibilities:
- Assist policyholders with insurance inquiries, billing, and policy updates.
- Identify and discuss cross-sale opportunities with existing clients.
- Provide administrative support to agents and office staff as needed.
- Manage office operations, including scheduling appointments and maintaining records.
- Handle incoming client calls and emails, ensuring prompt and professional service.
- Process renewals, endorsements, and other policy-related changes.
Requirements:
- MUST HAVE AN ACTIVE 4-40 CUSTOMER REPRESENTATIVE LICENSE OR 20-44 PERSONAL LINES AGENT LICENSE.
- MINIMUM OF 1 YEAR OF INSURANCE EXPERIENCE, PREFERABLY ALLSTATE.
- Strong customer service and organizational skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Allstate experience is a plus but not required.
Benefits:
- Annual salary starting at $40,000 (negotiable depending on licenses and prior experience).
- Compensation for new business production in addition to salary.
- 80 hours of Paid Time Off after 90 days.
- Health, dental, and vision insurance available.
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