Customer Service Expert

7 days ago


Miami, Florida, United States Wyatt Rancourt - State Farm Agent Full time
About Us
Wyatt Rancourt - State Farm Agent is a dynamic insurance agency that offers a unique opportunity for customer-focused individuals to grow their careers. As an Account Manager, you will play a vital role in delivering exceptional client experiences and contributing to the success of our agency.

Salary Information
The estimated salary for this position is around $60,000 per year, offering a competitive compensation package that reflects your hard work and dedication.

About the Role
We are seeking an experienced and detail-oriented individual to join our team as an Account Manager. Your primary responsibility will be to provide top-notch customer service, respond to inquiries, and coordinate with other team members to resolve customer issues. If you have a passion for helping people and are driven to succeed, we encourage you to apply.

Key Responsibilities
  • Answer customer inquiries and provide policy information in a timely and professional manner.
  • Assist clients with policy changes and updates, ensuring seamless transitions and minimal disruption.
  • Process insurance claims efficiently and effectively, following up with clients to ensure satisfaction.

Requirements
To excel in this role, you will need strong communication and interpersonal skills, with the ability to multitask and prioritize tasks effectively. Previous customer service experience is highly desirable, but not essential.

Benefits
We offer a comprehensive benefits package, including 401(k) matching, bonus opportunities based on performance, company-sponsored parties, and employee discounts on our products and services. Our employees enjoy a hybrid work environment, allowing them to balance work and personal life. We also offer paid time off, enabling you to recharge and maintain your well-being.

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