Insurance Customer Service Representative

3 weeks ago


Miami, Florida, United States Deborah Marcus Agency Full time
Job Overview

The Deborah Marcus Agency is seeking a talented Bilingual Insurance Customer Service Representative to join our team. As the first point of contact for clients, you will provide exceptional service and assist with their insurance needs.


Compensation

$17-20/hour + bonus opportunities depending on experience. A competitive salary that reflects your skills and qualifications.


Responsibilities
  • Client Interaction: Communicate with clients to assess their insurance needs and provide tailored solutions.
  • Customer Service: Address inquiries, provide information, and ensure client satisfaction through exceptional service.
  • Policies Management: Assist in managing insurance policies, updating information, and ensuring accuracy.
  • Sales Support: Aid in sales efforts by providing administrative and customer support to the sales team.

Requirements
  • Bilingual, expert in both English and Spanish required.
  • Licensing: Must possess or obtain a valid Florida Insurance 440/220 License.
  • Experience: Previous experience in sales, customer service, or insurance is a plus.
  • Communication Skills: Strong verbal and written communication skills, with a customer-focused approach.
  • Team Player: Ability to work collaboratively within a team environment and support colleagues.
  • Adaptability: Willingness to work in a fast-paced environment and adjust to changing priorities.


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