Insurance Customer Service Representative
3 weeks ago
The Deborah Marcus Agency is seeking a talented Bilingual Insurance Customer Service Representative to join our team. As the first point of contact for clients, you will provide exceptional service and assist with their insurance needs.
Compensation
$17-20/hour + bonus opportunities depending on experience. A competitive salary that reflects your skills and qualifications.
Responsibilities
- Client Interaction: Communicate with clients to assess their insurance needs and provide tailored solutions.
- Customer Service: Address inquiries, provide information, and ensure client satisfaction through exceptional service.
- Policies Management: Assist in managing insurance policies, updating information, and ensuring accuracy.
- Sales Support: Aid in sales efforts by providing administrative and customer support to the sales team.
Requirements
- Bilingual, expert in both English and Spanish required.
- Licensing: Must possess or obtain a valid Florida Insurance 440/220 License.
- Experience: Previous experience in sales, customer service, or insurance is a plus.
- Communication Skills: Strong verbal and written communication skills, with a customer-focused approach.
- Team Player: Ability to work collaboratively within a team environment and support colleagues.
- Adaptability: Willingness to work in a fast-paced environment and adjust to changing priorities.
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