Front Desk Agent

3 months ago

Sedona, United States Element Sedona Full time

InnVentures Overview:

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location:

Element Sedona, AZ

Overview:

Apply your outgoing personality and ability to connect with others to create memorable guest experiences As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.

We offer eligible employees a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance.
  • Paid time off
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
  • Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more
  • Get paid daily
Responsibilities:
  • Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
  • Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
  • Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guests stay.
  • Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
  • Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
  • Support the goals of the hotel through teamwork and collaboration with all departments.


Qualifications:
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. Salary Range:

  • Front Desk Agent

    2 weeks ago

    Sedona, Arizona, United States Sunridge Hotel Group Full time

    Job Title: Front Desk AgentAt Sunridge Hotel Group, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling front desk operations, and maintaining a clean and organized lobby area.Key Responsibilities:Greets...

  • Front Desk Agent

    1 month ago

    Sedona, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Poco Diablo Resort [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Representative

    4 weeks ago

    Sedona, Arizona, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at Poco Diablo Resort. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay.Key Responsibilities:Greet and welcome guests, responding to their inquiries...

  • Front Desk Agent

    1 month ago

    Sedona, United States L'Auberge de Sedona Full time

    Job SummaryL'Auberge de Sedona is a Forbes rated property located on the banks of Oak Creek in the majestic red rock country of Sedona, AZ.Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities...

  • Front Desk Representative

    3 weeks ago

    Sedona, Arizona, United States Element Sedona Full time

    Job Title: Front Desk AgentLocation: Element Sedona, AZJob Type: Full-timeAbout Us: InnVentures is a leading hospitality company with a culture of innovation and entrepreneurship. We operate over 75 hotels in 20+ states, providing exceptional guest experiences.Job Summary:We are seeking a highly skilled Front Desk Agent to join our team at Element Sedona. As...

  • Front Desk Representative

    2 weeks ago

    Sedona, Arizona, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at Poco Diablo Resort. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Greet and welcome...

  • Front Desk Manager

    1 month ago

    Sedona, United States Remington Full time

    Job DescriptionWhat you will be doingAnticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring,...

  • Front Desk Supervisor

    5 months ago

    Sedona, United States Remington Full time

    Job DescriptionWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to...

  • Front Desk Associate

    2 weeks ago

    Sedona, Yavapai County, AZ, United States Hilton Grand Vacations Full time

    Front Desk Agent Job DescriptionHilton Grand Vacations is seeking a highly skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, resolving unit availability issues, and generating invoices. You will also be responsible for maintaining safety deposit boxes, receiving...

  • Front Desk Manager

    5 months ago

    Sedona, United States Remington Full time

    Job DescriptionWhat you will be doingAnticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including interviewing, hiring,...

  • Guest Services Supervisor

    2 weeks ago

    Sedona, Arizona, United States Enchantment Group Management Company LLC Full time

    Job SummaryAs a Guest Services Supervisor, you will oversee the daily operations of the Front Desk, ensuring exceptional guest satisfaction and smooth internal accounting processes. This role requires strong organizational skills, excellent written and verbal communication skills, and the ability to prioritize multiple tasks with ease.Key...

  • Front Desk Associate

    7 days ago

    Sedona, Arizona, United States Hilton Grand Vacations Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Sedona Summit. As a Front Desk Clerk, you will be responsible for providing exceptional service to our guests and owners, ensuring a positive and memorable experience.Key ResponsibilitiesGuest Services: Ensure every interaction with a guest or owner is a...

  • Front Desk Associate

    4 weeks ago

    Sedona, Arizona, United States Hilton Grand Vacations Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Hilton Grand Vacations. As a Front Desk Clerk, you will be responsible for providing exceptional service to our guests and owners, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesCheck-in and check-out guests, ensuring...

  • Front Desk Associate

    2 weeks ago

    Sedona, Arizona, United States Spirit of the Heavens Full time

    Job OverviewSpirit of the Heavens in Sedona, AZ is seeking a Front Desk - Guest Services Associate to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from check-in to check-out.Key Responsibilities:Provide personalized service to...

  • Front Desk Manager

    4 weeks ago

    Sedona, Arizona, United States Remington Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Remington. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key ResponsibilitiesStaffing and Scheduling: Manage and coordinate the front office staff,...

  • Front Desk Representative

    1 week ago

    Sedona, Arizona, United States Element Sedona Full time

    Role OverviewAt Element Sedona, we're seeking a skilled Front Desk Agent to provide exceptional guest experiences. As the first point of contact, you'll set the tone for a memorable stay.Key ResponsibilitiesEnsure seamless check-in and check-out processes, addressing any guest concerns promptly and professionally.Manage continuous requests in a fast-paced...

  • Front Desk Assistant Manager

    1 month ago

    Sedona, United States L'Auberge de Sedona Full time

    Job Summary: L'Auberge de Sedona is a Forbes rated resort located on the banks of Oak Creek in the majestic red rock country of Sedona, AZ. The Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality...

  • Front Desk Assistant Manager

    2 weeks ago

    Sedona, Arizona, United States L'Auberge de Sedona Full time

    Job SummaryL'Auberge de Sedona, a luxury four-star resort, seeks a skilled Front Desk Assistant Manager to join our team. Located in the heart of Sedona's Red Rock country, our resort offers a unique blend of luxury and natural beauty. As a Front Desk Assistant Manager, you will play a critical role in ensuring exceptional guest service and maximizing room...

  • Front Desk Clerk

    1 month ago

    Sedona, United States Hilton Grand Vacations Full time

    HGV now offers Day One Team Member Benefits!Now Offering Daily Pay *What will I be doing? As a Front Desk Clerk at Sedona Summit, you would be responsible for: Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. Accurately input...

  • Front Desk Assistant Manager

    4 weeks ago

    Sedona, Arizona, United States L'Auberge de Sedona Full time

    Job SummaryL'Auberge de Sedona, a luxury four-star resort, seeks a skilled Front Desk Assistant Manager to join our team. Located in the heart of Sedona's Red Rock country, our resort offers a unique blend of luxury and natural beauty.ResponsibilitiesFront Office Operations: Assist the Front Desk Manager in overseeing the daily operations of the Front...