Bilingual Housing Counselor
2 days ago
CHES, Inc. is a Kansas City, Missouri-based organization dedicated to empowering low-to-moderate income individuals and families with the knowledge, skills, and confidence necessary for long-term financial and homeownership success.
Job SummaryThe Housing Counselor provides comprehensive individual counseling and group education workshops on a wide range of homeownership topics, including financial capability, pre-purchase, foreclosure prevention, and credit building.
Key Responsibilities:- Provide accurate and timely responses to customer inquiries.
- Demonstrate ability to function independently and make sound judgments.
- Interact with lenders/servicers and advocates for homebuyers in an effort to obtain the best mortgage products available.
- Provide customers with information on all aspects of the home buying process and requirements.
- Run credit reports and review reports with customers.
- Process purchase assistance grants.
- Assist the Homeownership Manager in designing and delivering homebuyer education and coaching programs.
- Counsel customers regarding their overall financial situations related to purchasing a home, foreclosure prevention, and sustaining homeownership.
- 2-4 years of experience in a related field preferred.
- Experience in housing counseling, foreclosure prevention, homebuyer education, underwriting, lending, or real estate coupled with experience in mortgage banking.
- Ability to communicate effectively orally and in writing in both English and Spanish.
- Proficiency in MS Office Suite software, with strong Microsoft Excel or Access skills.
- Ability to prioritize and coordinate multiple work activities in a fast-paced team environment.
Received HUD Housing Counselor Certification or pass within 2 months of hire.
Physical Requirements:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
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