Housing Counselor

4 weeks ago


Kansas City, Missouri, United States Habitat for Humanity of Kansas City Full time
Job Summary

As a Housing Counselor with Habitat for Humanity of Kansas City, you will play a vital role in furthering our mission to provide affordable housing solutions for low-income families. Your primary responsibility will be to provide direct counseling to clients seeking assistance in all areas of home buying and homeownership.

Key Responsibilities
  • Support families through the Housing Counseling Program to improve their chances of homeownership through Habitat, or a traditional mortgage loan.
  • Work directly and indirectly with prospective homeowners to strengthen their financial literacy through education programs.
  • Maintain and preserve good credit, financial planning, asset building, creating budgets, and how to save for down payment.
  • Follow-up efforts to track outcomes for each Family and documenting all data into Mpact Pro client management system.
  • Follow HUD Housing Counseling program requirements and policies.
  • Contribute to the strategic planning process, which includes engaging staff and other stakeholders in defining desired outcomes for the Financial Literacy Model and implementing a system to measure outcomes.
  • Engage in off-site programs that promote and enhance homeownership opportunities in the community.
Requirements
  • Bachelor's degree preferred or equivalent experience.
  • Minimum of three years relevant work experience including but not limited to: mortgage/lending/real estate/case management.
  • Experience in working with low to moderate income families within a financial literacy program.
  • Ability to meet deadlines, use time efficiently, and prioritize.
  • Ability to work independently and work as an effective team member.
  • Good communication and presentation skills with the ability to write professional documents and speak to groups of various sizes.
  • Ability to work under pressure to handle frequent change, delays, and/or unexpected events.
  • Good interpersonal skills with an ability to work with a variety of people and occasionally handle difficult situations and conflicts with finesse.
  • Proficiency with Microsoft Office Suite, Zoom and/or teams. Ability to quickly gain proficiency with Mpact Pro client management database software.
Work Environment

This role will require working in an office setting with occasional exposure to dirt, dust, dampness, construction debris, extreme temperatures, construction noises, fumes and odors from working on or visiting residential construction sites.

Salary

$24 per hour


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