Retail Operations Supervisor
2 weeks ago
At C3 Industries, we specialize in cannabis products, but our greatest asset is our dedicated team. We prioritize local hiring, competitive pay, and fostering an environment where our employees can thrive and develop their skills.
Employee Benefits:
- Medical, Dental, & Vision Insurance
- Life Insurance
- Short- & Long-Term Disability Insurance
- Paid Time Off
- 401(k) Plan
- Employee Referral Program
- Paid Company Holidays
- Company Merchandise
We are seeking a Retail Operations Supervisor for our cannabis retail locations, responsible for driving sales while delivering exceptional customer service and providing leadership to our team.
Key Responsibilities:
- Collaborate with the Store Manager to devise and execute strategies aimed at attracting and retaining loyal customers.
- Serve as a role model for staff in generating sales and prioritizing customer satisfaction.
- Monitor and assess the progress of sales goals on a weekly, monthly, quarterly, and annual basis.
- Oversee inventory levels and report any discrepancies to management.
- Participate in management meetings, contributing ideas for employee development, sales enhancement, and operational improvements.
- Maintain visual merchandising standards, including product displays, signage, and overall store upkeep.
- Assist in creating employee schedules to ensure optimal coverage during busy periods.
- Address and resolve customer complaints professionally to ensure satisfaction.
- Educate and mentor team members on product knowledge, loss prevention, and safety protocols.
- Build and maintain relationships with various vendors.
- Generate reports and analyze data related to sales performance and customer metrics.
- Support the Store Manager in recruiting, training, and developing both new and existing staff.
- Ensure compliance with company policies and act as a representative in the absence of the Store Manager.
Qualifications:
- 1-3 years of experience in retail management or a related field is preferred.
- Proven ability to inspire and motivate others through personal example.
- Familiarity with POS and inventory management systems.
- Strong verbal and written communication skills; able to communicate in a professional manner.
- Ability to independently open and close the store.
- Demonstrated ability to build credibility and relationships in a dynamic environment.
- Results-oriented with a commitment to quality and performance.
- Effective multitasker with strong prioritization skills.
- Must be at least 21 years old and able to pass a background check.
Our mission is to share our passion for cannabis with the world. If you are interested in joining our journey, we would love to hear from you.
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