Customer Service Representative
3 days ago
Are you a people person with a passion for helping others? Do you enjoy working in a fast-paced environment where no two days are the same? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team
Key Responsibilities:- Assist customers with U-Haul products and services, providing exceptional service and ensuring a positive experience.
- Use smartphone-based technology to manage rentals and inventory, ensuring accuracy and efficiency.
- Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
- Clean and inspect equipment on the lot, including checking fluid levels and performing routine maintenance.
- Answer questions and educate customers regarding products and services, providing expert knowledge and support.
- Prepare rental invoices and accept equipment returned from rental, ensuring timely and accurate processing.
- Install hitches and trailer wiring, ensuring safe and secure connections.
- Fulfill propane and drive a forklift, requiring certification and training.
- Participate in ongoing continuous education through U-Haul University, staying up-to-date on the latest products and services.
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
The work involves moderate risks or discomforts, requiring special safety precautions, such as working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.
The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We strive to create a safe and inclusive work environment for all employees.
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