Customer Service Representative

11 hours ago


Canton, Ohio, United States Alex Wakefield - State Farm Agent Full time
Job Title: Customer Relations Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and educating them about our insurance and financial services products.

Responsibilities:
  • Establish and maintain customer relationships through regular communication and follow-up
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations
  • Work collaboratively with our team to achieve sales and customer satisfaction goals
Requirements:
  • Excellent communication and interpersonal skills
  • Self-motivated and proactive in problem-solving
  • Dedicated to providing exceptional customer service
  • Ability to work in a team environment and build strong relationships with colleagues and customers
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
What We Offer:
  • Competitive salary and commission/bonus structure
  • 401K and paid time off (vacation and personal/sick days)
  • Valuable experience and growth opportunities within our agency

We are an established, growth-oriented agency with a team of highly motivated individuals. If you are motivated to succeed and can see yourself in this role, we encourage you to apply. Please note that State Farm agents are independent contractors who hire their own employees, and employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.



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