Customer Service Representative

1 week ago


Canton, Ohio, United States TEKsystems Full time
Job Description

We are seeking a skilled Customer Service Representative to join our team at TEKsystems.

Key Responsibilities:

  • Handle customer inquiries and resolve issues related to gas and utility bills
  • Provide exceptional customer service and support via phone
  • Process customer payments and respond to billing inquiries
  • Work with customers to resolve payment issues and restore utility services
  • Direct customers to the main call center line for further assistance

Requirements:

  • 1 year of call center experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

About TEKsystems:

We are a leading provider of technology services and talent solutions. Our team of experts works with clients across various industries to drive transformation and growth.

TEKsystems is an equal opportunity employer and welcomes applications from diverse candidates.



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