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Medical Office Coordinator

2 months ago

Fairbanks, Alaska, United States Fairbanks Urology Full time
Job Title: Medical Office Coordinator

We are seeking a highly skilled and organized Medical Office Coordinator to join our team at Fairbanks Urology. As a Medical Office Coordinator, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.

Responsibilities:
  • Welcoming and registering patients, updating demographic information, and collecting insurance cards and co-pays.
  • Facilitating patient flow by checking patients in and out, scheduling appointments, and communicating with referring physicians.
  • Managing multiple communication channels, including phone, email, and internal ticketing system.
  • Providing excellent customer service, responding to patient inquiries, and resolving issues in a timely and professional manner.
Requirements:
  • Superb communication and interpersonal skills.
  • Ability to multitask, prioritize tasks, and manage time effectively.
  • Proficiency in medical software and technology.
  • Excellent customer service and telephone etiquette skills.
  • Reliability and attention to detail.
What We Offer:
  • Competitive compensation package.
  • Full-time position with benefits.
  • Opportunity to work in a dynamic and growing medical practice.

We are looking for a highly motivated and organized individual who is passionate about delivering exceptional patient care and service. If you are a team player with excellent communication skills and a strong work ethic, we encourage you to apply for this exciting opportunity.