Insurance Collections Coordinator

1 week ago

Irvine, California, United States Discovery Behavioral Health DBH Full time
Job Overview

At Discovery Behavioral Health, we believe in shaping the future of healthcare through innovative solutions. As a vital member of our expanding team, you will contribute to the development of transformative programs and treatment facilities across the nation. Collaborating with top professionals in the field, you will play a key role in delivering exceptional outcomes for our clients.

If you seek an organization that values growth, embraces diverse perspectives, and recognizes dedicated efforts, you have found the right place. We prioritize our clients, and it is our privilege to support and reward those who serve them.

Compensation Range: $25-29 per hour.

Compensation will vary based on geographic location, education, and experience.

What We Offer

We are committed to fostering the professional and personal growth of our employees by providing:

• 401(k) plans

• Comprehensive healthcare benefits

• Paid vacation and sick leave

• Employee referral incentives

• Discounts at various retailers, amusement parks, and events

• Continuing education (CE) opportunities and training

• Weekly training sessions

• Opportunities for advancement within the organization

Position Summary

The Collections Specialist is tasked with effective communication and coordination with insurance providers and clients to secure maximum benefits for our clients. You will build relationships with insurance carriers and gather precise, detailed insurance benefit information through phone and online interactions.

Key Responsibilities
  • Analyze insurance policy data to ensure accurate claims processing and payment.
  • Utilize the billing system accurately.
  • Prepare and submit claims as necessary.
  • Ensure timely submission of corrected claims when required.
  • Conduct weekly follow-ups on claims to confirm timely receipt.
  • Prepare documentation for submission to insurance companies as needed.
  • Ensure timely follow-up on unprocessed claims.
  • Develop and submit appeals with necessary supporting documentation.
  • Contact clients to collect outstanding account balances and process statements as needed.
  • Maintain confidentiality regarding patient care and business operations.
Qualifications
  • Minimum of 1 year of healthcare experience in billing or insurance verification.
  • Basic understanding of insurance terminology, including out-of-network vs. in-network benefits, coinsurance, co-pays, and deductibles, along with general billing practices.
  • Coding/Billing Certificate from an accredited institution preferred.
  • Experience in behavioral health treatment preferred.
  • Familiarity with SUD, IOP, and Mental Health programs.
  • Proficiency in EMR and billing software programs required.
  • Experience with Medics software is a plus.

If you are unsure whether you meet all the qualifications, we encourage you to apply. To provide truly innovative care, we need a diverse team. Discovery Behavioral Health is dedicated to creating an inclusive environment. If you meet some but not all of the qualifications, we would be happy to consider your application.

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and conduct pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

Discovery Behavioral Health is committed to building a diverse staff that reflects the patients we serve and the communities in which we operate. We value multiple perspectives and experiences and strive to hire and retain a diverse workforce.

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